Plan + Build + Support

(your products & roadmap)
(projects & fix issues)
(your customers & get feedback)
OR
A single platform to manage your customer service, product management, project management.
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The complete package! Get all the features of OneDesk's Customer Service, Product Management, Project Management applications in a single platform
OneDesk
PRODUCT MANAGEMENT

Streamlined product management!

Capture and manage ideas, stories & requirements. Build releases, create product hierarchies and share plans in progress.

  • Capture enhancement requests
  • Develop, analyze, and score requirements
  • Plan releases and build roadmaps
  • Connect to the development process
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OneDesk
PROJECT MANAGEMENT

Project management and collaboration for teams!

Advanced features that combine Agile and traditional project management in one application.

  • Views for both traditional planning and agile execution
  • Gantt charts, scheduling, and resource assignments
  • Discussions and notifications on tasks and issues
  • Worklogs and reporting tools
  • Integrations for TFS, Jira, Salesforce, and more
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OneDesk
CUSTOMER SERVICE

Connect with your customers!

Engage with and support your customer community. Manage feedback, support tickets, and other customer interactions.

  • Customer portal for your website
  • Receive feedback be email
  • Integrated discussion and collaboration
  • Transform ideas and tickets into requirements and tasks
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