2011

Collective intelligence: Innovation 2.0

“The real heart of Web 2.0 is collective intelligence, which I have defined as harnessing the network effect to build applications that get better the more people use them.” — Tim O’Reilly, founder of O’Reilly Media Collective intelligence is best defined as a shared or group intelligence that emerges from the collaboration and competition of

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Collaboration tools: Help get things done

Contrary to popular belief, collaboration tools are nothing new. A collaboration tool can be anything that helps people collaborate. Before computers existed, paper was used as a collaboration tool. Today, almost everyone uses some form of technology to collaborate. Most don’t realize that one of the most powerful and common tool used for collaboration is

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Co-innovation: Fostering collaboration

Add co-innovation to your product management lexicon The world of product development has undergone an enormous face-lift and changed some of the most fundamental ways many industries do business. Companies struggling to maintain an advantage in fiercely competitive markets are integrating a co-innovation approach to their product development process. They are implementing new ways to

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Feedback tools: Engage with your customers

Feedback tools enable you to Listen, Engage and Take Action Customer feedback management is a critical component of a successful client building and product development strategies. There are a multitude of methods to capture, analyze, manage and incorporate customer feedback into the product development process including surveys, focus groups, questionnaires, polls, discussion forums, feedback forms

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Stakeholder engagement: Working together

What is stakeholder engagement? “It is difficult to overlook the importance of stakeholders in project and product development processes.” -Erika Roshdi, IMS Consulting Leading edge organizations are quickly recognizing the business benefits that increased stakeholder engagement creates, and have made this concept a prerequisite in their product development strategies. The term “stakeholder engagement” can be

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360 degree feedback: Understand all sides

What is 360 degree feedback? 360 degree feedback, also known as multisource or multi-rater feedback, is a feedback management system in which feedback comes from all around an employee about their performance. This feedback is provided by their supervisor, co-workers, internal and external partners, customers, and any other stakeholder they might work with. Why conduct

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