2012

Creating products ain’t easy: Part 2

Creating products in a sea of requests, backlogs, and priorities It is no secret that product teams encounter numerous unexpected or unforeseen challenges while planning out and creating products. They may even find themselves drowning in an endless sea of tasks that hinder overall progress. A few weeks ago, I asked the product management community […]

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Software customization: Logos, privacy settings and profile pics

In a previous post, our community manager Luke posted about software customization in OneDesk, namely about the forms configurabiliy, labels configurability, and types configurability options. OneDesk allows for more software customization options. Here’s a rundown: OneDesk software customization option #1: How to add your company logo The first software customization option we’ll talk about is

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Roadmap planning: There’s a better way

Product roadmap planning: A big piece of the development puzzle We are thrilled with the response we have received from our latest Webinar Friday series, titled, Building a Data-Driven Product Roadmap. We have also received an overwhelming number of questions on this topic, which leads us to believe that: 1. We’ve identified a real pain

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New Product Release Challenges Solved with OneDesk

Managing a new product release comes with many challenges. Often, the reason organizations may face obstacles during their new product release process, is that release management is not always as high-priority as it should be; organizations recognize the need to smoothly release their product, however, many of them do not have a formal new product

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New feature: Project Activities now viewable across multiple levels

View your product data on different levels with OneDesk OneDesk’s new project activities views now allow you to gain full control and visibility across your projects and keep track of the tasks assigned to you. You can use OneDesk’s project activities views to access and display vital product-related information and activities at three different levels.

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Custom labels: Defining your own lexicon

Strengthening your organizational culture with custom labels Yesterday, we were very pleased to introduce our latest feature inside OneDesk, labels configurability. You’re now able to create personalized labels and apply them to all your processes across the entire application. It’s a great new way to keep you organized and tailor your work items to reflect

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