2012

Project duration estimates vs. actuals in OneDesk

Every project manager knows there are consequences to underestimating project durations. It’s logical – when projects unforseeably take longer than estimated, it can trigger a series of setbacks, including causing the project to go over-budget. OneDesk allows you to estimate task and project durations, and get real-time updates on how they are actually progressing. How […]

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Project Issue Management Just Got Easier

  Tackle that project issue list using OneDesk These applications also allow you to: Display high-level product roadmaps that incorporate both your feature developments with project issues. Obtain complete visibility and transparency across all your major projects and releases. Analyze and align your company goals with the needs of your customers and marketplace. As a

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Your Projects Team, Unified with OneDesk

Get your projects team on the same page with OneDesk We at OneDesk recognize that a “projects team” isn’t what it used to be. The nature of today’s corporate environment has greatly impacted the way many companies handle their product development process. With the economy becoming increasingly competitive, organizations are constantly faced with new challenges.

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Customer interactions and feedback management

Customer interaction is an integral component of product development All stages of product development are interconnected and the tools used must form an integrated process that supports effective management of innovation. Customer interaction also plays a vital role, continuously throughout the product development process. To fully ensure the success of your product innovation strategy organizations

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How to prioritize requirements with OneDesk

Whether you are developing a product or delivering a service, OneDesk puts you in control of your requirements. OneDesk’s requirements management application eases the requirements capturing, analysis and elaboration processes. Requirements can be defined from feedback and ideas in a single click, and provides strategic collaboration tools for making sure your team can work efficiently

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Task Service Management with OneDesk

Easy task service management within OneDesk Within OneDesk is an integrated and unique issues and task service management application that enables you to effortlessly create, manage and efficiently resolve any reported issues and defects or bug fixes in a timely manner. OneDesk also features a comprehensive set of project management tools to help plan out,

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Requirements gathering with OneDesk

The importance of effective requirements gathering Getting customers to clearly define what they need in terms of product characteristics or features, and integrating those requirements into the product development process are challenging tasks. An effective requirements management process allows product managers to capture, analyze, prioritize and track product requirements throughout the phases of development. A

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OneDesk’s HTML Feedback Form: Simple, anonymous and free

OneDesk was designed to allow you to capture customer feedback from a variety of sources, without letting them fall through the cracks. One of OneDesk’s unique features is that it come with a customer portal that customers can use to submit feedback to your organization. Simply configure the customer portal in your OneDesk account, and

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