integrating-new-team-mmbers

Integrating New Team Members Into Projects

Picture this scenario: A new project begins and you and your team are off to a good start. Resources have been planned, assignments have been assigned, deadlines have been set, and everyone’s ready to work. All of the sudden, the … Read More

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Customer service trends for 2013: Revisited

4 customer service trends for 2013 At the beginning of this year, business analysts and marketing professionals made their best predictions of customer service trends for 2013. Now that we are fast approaching this year’s end (shocking, isn’t it?), let … Read More

project-and-portfolio-management-software

OneDesk’s Project and Portfolio Management Software

OneDesk’s Project and Portfolio Management Software allows you to create projects and share them internally or externally. Then, create sub-projects to create hierarchy and organize products, releases, projects, and teams. To get to OneDesk’s project and portfolio management software, click … Read More

HELP

Help desk support at every level

Creating a complete help desk support system Incorporating customer service and help desk tools into your overall product development process is highly beneficial to all stakeholders involved. In addition, it is crucial for businesses to have a help desk management … Read More

ms-project-alternative

Microsoft Project Alternative: OneDesk Project Management

For teams who are looking for an alternative to Microsoft Project, OneDesk offers a unique solution. OneDesk Project Management was designed to cater the needs of teams who wish to work on MS project files collaboratively. Simply import your .mpp … Read More

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What Makes OneDesk Unique Software?

One of the most common questions we get is “What makes OneDesk unique?” Since OneDesk is a suite of applications, there are several features that are unique to our software. Here are the top ones. OneDesk’s Most Unique Software Features … Read More

requirements gathering techniques

5 Clever Requirements Gathering Techniques

Without requirements, It’s hard to build the right product. Hence the requirements gathering, or “elicitation” process needs to be as complete as possible. In order to gather requirements from a multitude of sources, different approaches and techniques must be applied. … Read More

managing-project-information

Managing Project Information in 4 Steps

As a good project leader, one of your responsibilities is to ensure that project information is always synchronized, so that all team members can be on the same page at all times. This can be challenging, especially if the team … Read More

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Scrum doesn’t have to be scary!

Have no fear, the scrum master is here! Introducing a new methodology to different project teams can be scary, right? Let’s face it, not every individual is going to start out with the right set of qualities needed to become … Read More

stimulating-creativity

Stimulating Creativity in The Workplace

In order to come up with innovative ideas, creativity is essential. Therefore, companies should focus on stimulating creativity in your workplace. Recognizing that many organizations don’t know where to start when it comes to helping their team boost their creativity, … Read More