Management vs. Leadership

We at OneDesk are committed to helping organizations work more efficiently. While we are always happy to give advice on how to do improve your business procedures with the help of technology, we are always quick to say that software … Read More

Product Iteration vs Innovation

Product iteration vs innovation: Apples and watches Like many tech enthusiasts out there, I have been closely following the conversation happening around Apple and Samsung lately. For those of you who haven’t heard, Apple recently unveiled two new versions of … Read More

Collaboration Quotes: Our Top 10

“No matter what accomplishments you make, somebody helped you.” – Althea Gibson As much as we may like to take the lead on projects and in the end, claim that we made it a success, we must remember that we … Read More

Developing product roadmaps

Challenges in developing product roadmaps Product roadmaps are one of the most important documents a company has, and yet the need to create such all encompassing pieces of information, with so many data points to consider in their construction, has … Read More

Improving Communication with Customers

The trick to maximizing customer loyalty, that is, gaining repeat customers, lies within how well your company services them. The trick to great customer service? Making your customers feel like you really care about them. It’s a no-brainer, and therefore, … Read More

The 3 P’s of Product Innovation

Collaboration breeds product innovation Product innovation is not simply about generating new ideas. It is a complex process, and many organizations struggle with the design and implementation of an effective innovation strategy that yields measurable results over the long-term. Sustained … Read More

Engage with your customers: 5 helpful tips

Engage with your customers using these 5 tips: 1. Create two-way dialogue. Post stimulating questions related to your brand or industry. Make sure it is something people are talking about, or something they will care about. For example, you can … Read More

Creating a Seamless Product Development Process

Integration: The key to superior product development The key to creating a social business is to be able to identify core business processes that can be tied together to create transparency, and open the lines of communication between customers, employees … Read More

Personas: One size does not fit all

Personas: What are they? “..as the marketplace shifts from a mass manufacturing to a mass customization model, customers needs and desires are more accurately identified through the development of personas rather than through demographic data.” -Kevin O’Connor, UX Magazine Personas … Read More

OneDesk listed as top software for PMP Managers

OneDesk featured on Software for Enterprise We are very happy to announce that we have been featured on Intense School. In his article, Top Software a PMP Manager Needs to Know for Success, Ian Palmer, explores and highlights some of … Read More