OneDesk provides you with tools that allows you to gain valuable feedback about your products or services.
Featureset makes it easy for you to work on and share the feedback you receive with the appropriate teams.
When a customer submits feedback to your organization through the customer user interface, it goes into the All Feedback page. Once you receive the feedback, you can then assign/classify the feedback to a project so that it can be shared/worked upon. Feedback can be placed into any project owned by your organization.
OneDesk also allows you to: