Here’s what they are saying about OneDesk:

“…your organization might want to take a peek at a platform called OneDesk, a cloud-based application that is explicitly intended to coordinate product managers, engineers, marketing teams and even customer support professionals.”

Cloud platform supports product development activities, Heather Clancy,ZDNet

 

“…the product is structured to make it easy to identify new product opportunities and route them into the development pipeline.”

OneDesk Translates Feedback into R&D,David F. Carr,InformationWeek


“…allows businesses to become more socially connected to customers, partners and employees.”

Product Development Made Easy , Nadia Ibanez,Business Review USA


“What I like about it the most is that it captures ideas – comments, suggestions, input that would otherwise be lost. And it’s a continuous process – not just a one-shot “let’s gather requirements for the next few months.”

Social Media – Changing the Nature of “Product Requirements” Forever, Hollis Tibbetts,Social Media Today


“….from a product management viewpoint, it’s the features, it’s the road mapping, it’s the ability to manage the difficult parts of the development that is really compelling.”

OneDesk with Catherine Constantinides , Cindy F Solomon,Tools of The Trade


“…a unified suite of applications to help manage the whole product development lifecycle.”

Agile, Product Management Journal, Ian Lunn,ProductFocus


“One of the reasons I find OneDesk unique is that it focuses on the front end more than a PLM system, but also provides more execution capabilities than most “idea management” software.”

Another Social Computing Option for Product Development: OneDesk Jim Brown, Tech-Clarity

“OneDesk is positioned as the only app that connects social media monitoring, customer feedback, innovation and ideas management, help desk management, requirements management, and project management into one centralized zone.”

Beyond Requirements, So Much More To Manage Adrian Bridgwater Dr.Dobb’s

“One of the core features OneDesk offers is in the area of project management. In that vein, the service allows for Microsoft Project files to be imported to get started quickly. I found the ability to put the product roadmap onto a timeline very useful, providing visibility into the decision-making process as well as providing a sense of continuity with the various assigned tasks.”

Review: OneDesk Has Centralized Collaboration, Social Media Monitoring Paul Mah,Enterprise Apps Today

Articles

A collection of articles and reviews about OneDesk, as well as articles we have written for various innovation and product management publications.

Beyond Requirements, So Much More To Manage – DrDobbs.com

Team Collaboration The 2.0 Way – CustomerThink

Get Work Done with OneDesk, All-In-One Social Business Software – Software for Enterprise

Four Ways to Improve Customer Engagement in 2013 – Business 2 Community

Review: OneDesk Has Centralized Collaboration, Social Media Monitoring – EnterpriseAppsToday

Does Your Customer Support Strategy Stack Up? – Social Media Today

Channelling the Social Customer – Social Media Today

OneDesk: Your First Brush with Social Product Development

Customer-Centric Model For Product Innovation- Innovation Excellence

Turning Customer Feedback Into Product Gold – About.com

LifeLearn Case Study

Another Social Computing Option for Product Development: OneDesk – Tech-Clarity

How to Deal with Collaboration Breakdown – On Product Management

What can Tacos Teach Product Managers about Social Product Development? – On Product Management

Building Your Innovation Toolbox – Innovation Management

Unifying People Processes and Tools – Innovation Management

Improving the Front and Back End of the Innovation Process – Front End of Innovation

OneDesk Translates Customer Feedback into R&D – Information Week

How next-generation social technologies can help drive innovation – Innovation Tools

The Social PM Approach – Projects at Work

OneDesk Review – RatedCloud

Social Media – Changing the Nature of “Product Requirements” Forever – Social Media Today

The Customer-Product Connection – The Social Customer

Cloud platform supports product development activities – ZDNet

Product Development Made Easy – Business Review USA

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