connect a helpdesk to your office 365

Let us help you connect a helpdesk to your Office 365

Let us help you connect a helpdesk to your Office 365 This guide will help you connect a helpdesk to your Office 365 by integrating OneDesk to your standard Office 365 account. What you need to do this integration: -A … Read More

connect live chat to your helpdesk

Connect Live Chat to your helpdesk with OneDesk

Connect Live Chat to your helpdesk with OneDesk This guide is meant to help you connect live chat to your helpdesk solution and grant you an instant ability to handle questions and other forms of support. The things you need … Read More

connect harvest to OneDesk

Pushing Invoices and bills with Harvest from OneDesk

Pushing Invoices and bills with Harvest from OneDesk This guide is meant to help you connect Harvest to OneDesk to push invoices or bills using Harvest from your OneDesk helpdesk & project management software. What you need to connect Harvest … Read More

Connecting Wufoo to your helpdesk using OneDesk

Connecting Wufoo to your helpdesk using OneDesk This is a short guide that will help you in connecting wufoo to your helpdesk and manage forms and the specific clients that they are meant for.   The pre-requisites: -A OneDesk account … Read More

Onedesk March 2017 release

The OneDesk March 2017 Release

The OneDesk March 2017 Release The OneDesk March 2017 release notes are also available in their complete and un-redacted form on our Customer Portal. Feel free to go and lookup more of the changes that were brought on with this … Read More

Connect a helpdesk for your Slack using OneDesk

Connect a helpdesk for your Slack using OneDesk This guide will show you how to connect a helpdesk for your Slack using OneDesk. This integration will allow you to create new users, items, projects, channels, messages, private messages etc. Some pre-requisites: -A OneDesk account … Read More

best practices for OneDesk

Best Practices for OneDesk Item and Project Types

Best Practices for OneDesk Item and Project Types This blog post is a short guide on the best practices for OneDesk when it comes to item and project types. It will aim to help you design your work structure in OneDesk, … Read More

project management with Google Docs

Connect your project management with Google Docs / Drive

Connect your project management with Google Docs / Drive The goal of this integration guide is to let you connect your project management with Google Docs or Google Drive. Here we will show you how to have documents automatically created and … Read More

integrate your project management to xero

Integrate your Project Management with Xero using OneDesk

Integrate your Project Management with Xero using OneDesk This short article is meant to let you integrate your Project Management with Xero. It contains what you need as well as the instructions on how to get about doing it. What you … Read More

OneDesk January 2017 Release

The OneDesk January 2017 Release

The OneDesk January 2017 Release This is a short post on the new feature and bug fixes of the OneDesk January 2017 Release. We will focus on a few features, for a full list of fixes and feature changes you … Read More