customer,client,interaction,project,management,engagement,OneDesk,expectations,product,success

Customer Interaction and the Project Manager

Balancing the need for customer input and maintaining project control How much do we need our customer to be involved in the project management process? How much involvement do we want them to have as we are designing and developing … Read More

Project Management Office

My PMO is better than your PMO

I don’t know if this is really the case, but I would like to discuss what I consider to be the key ingredients to great project management offices, or PMOs.  I’ve seen several project offices be constructed and torn down … Read More