Kim Chan

In a previous blog post, we went over how to do a Gantt Chart in OneDesk. Since then, we’ve received a good question from some of our customers: How does OneDesk’s Gantt Chart compare to Microsoft Project Gantt Charts? The main difference between the Microsoft Project Gantt chart and the OneDesk one is that in […]

All project managers have to go through the challenge of managing team projects from set-up to end, and ensure the whole team meets its goals. Many project managers have found that using collaboration software helps them get through the challenges. However, using software to manage team projects much more efficient if the software is correctly

Happy Halloween! To celebrate the spookiest day of the year, we thought we’d share some scary business stats that we found floating around the web and have been haunting us. These spine-chilling business stats have affected many businesses, causing downfalls in project management, product management, customer service, collaboration and even marketing. This Halloween, beware of

In a previous blog post, we explained the concept of social customers. Social customers are customers who are no longer passively using products or services, but who are actively using social channels to connect with companies and other customers. Social customers are on the rise and as the infographic below shows, they expect companies to

OneDesk was built to make your job easier, especially if you are a project manager. In building OneDesk, our team listened to product managers and pinpointed the areas in which our software can step in and save the day. Project budgeting is one of them. One of the most frequent items on many project managers’

In a previous blog post I wrote about how to set an issue or task as a milestone. Once they are set, there are several ways of viewing the milestones of a project. How to view milestones of a project in OneDesk – Enable milestones in the issues/tasks application (1). – You can choose to

According to the Global Competitiveness Report of the World Economic Forum, productivity here in Canada is at it’s lowest in five years. Given the highly competitive state of today’s bustling economic environment, organizations can’t afford to bear the consequences brought on by lack of productivity: incomplete assignments, missed deadlines, poorly communicated projects, going over-budget, duplicated

In my last blog post, I wrote about how you can use OneDesk for IT Product Management. I’d like to elaborate on how OneDesk can be used to track and manage the IT product lifecycle. Evidently, the IT product lifecycle process varies from company to company. OneDesk has created a flexible solution suite that can

At OneDesk, we understand that IT product management is a world of its own. Like any regular product management department, those who work in IT product management spend their days are responsible for a variety of things. They research and understand the market for their product, and of how customers use them. They have the

A more effective way to manage project requirements With OneDesk, you can manage your project requirements in a whole new way. Capture, validate, trace and maintain your project requirements, all while closely collaborating with your team members. Then, analyze them based on metrics that your company values, and see how on-target you are. How to