OneDesk’s Innovation System: Easy, efficient, and results-driven If you’re looking for an innovation system that’s not only easy-to-use, but facilitates the idea gathering and implementation processes for the entire organization, OneDesk’s ideas and innovation system might be the solution for you. Take a look at this short video to get a quick overview of our […]
Task management with OneDesk: How to set project start and end dates These days, more and more organizations are turning to web-based task management applications in order to save time working on various aspect of task management, including setting or modifying project dates. OneDesk’s task management system allows you to set start and end dates
OneDesk’s Task Management Application: Unique We are often asked, “What makes OneDesk’s task management application unique?” Since we launched in OneDesk two years ago, our task management application has evolved. It started out as an application that businesses can use to organize and manage their tasks. As time went on, we begin to receive requests
How to use OneDesk’s Feedback Application OneDesk’s feedback application helps you manage all feedback that is sent to your organization in one place. In this short video, we teach you how to navigate through OneDesk’s feedback application, how to create feedback, and how to use all the features in the feedback application, in under one
Customer handling is not always an easy task. In order for your business to gain competitive edge over your competitors, an effective customer handling process is crucial. With the right customer handling process, you can turn difficult customers into your most promising ones. We at OneDesk always preach that providing an exceptional customer experience is
The value of a social mention If your organization is not paying attention to to any social mention about your company, industry, products, services, or competitors, you might want to think about doing that. Leveraging social mentions is an effortless way of gaining insight to what customers or prospective customers are saying about your brands.
Having an efficient software requirements process is crucial to your development process. Before working on any requirements, it’s important to ensure that they are all clear, accurate and complete. This way, you can be sure that the requirements you choose to implement will meet your customers’ and team members’ expectations. Here are five tips that
The trick to resolving your issues quickly is to first be able organize your issue list so that you can have an easier time tracking them. When there are a lot of issues on your list, an excel sheet just won’t cut it anymore. OneDesk provides you with an easy way to keep track of
Role-Specific On-Ramp Allows Users to Easily Navigate across a Unified Product Platform MONTREAL, May 23, 2012– OneDesk Inc., provider of the world’s first all-in-one customer-centric solution for innovators, engineers, marketers, support, and product managers, is pleased to announce the addition of a new navigational tool: The On-Ramp. OneDesk bridges the gap between product teams and
OneDesk Introduces a New Way to Get up and Running Quickly (Press Release) More
Task tool spotlight: Using the tools button to upload CSV files The “tools” button is one OneDesk’s most popular features. When it comes to managing projects and tasks, this task tool can save you many hours of work. Imagine needing to manually enter hundreds of tasks. That can take hours, or even days of work!