managing-project-information

Managing Project Information in 4 Steps

As a good project leader, one of your responsibilities is to ensure that project information is always synchronized, so that all team members can be on the same page at all times. This can be challenging, especially if the team … Read More

stimulating-creativity

Stimulating Creativity in The Workplace

In order to come up with innovative ideas, creativity is essential. Therefore, companies should focus on stimulating creativity in your workplace. Recognizing that many organizations don’t know where to start when it comes to helping their team boost their creativity, … Read More

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Think Like a Customer and Brighten Your Future

It’s Halloween season, and that’s the perfect time to get that crystal ball out and look into the future of your business. If the prospects seem seem a bit gloomy, it might be a good idea to draw those tarot … Read More

product-camp

Product Camps 2013: Catch Them While You Can

A product camp, as the official website describes it, is a “free, user-driven, collaborative ‘unconference’ for Product Managers and Marketers.” We at OneDesk love the idea of an “unconference.” It gives the opportunity for innovators, i.e. everyday people who have … Read More

SDLC Methodologies: Agile or Waterfall?

I received a good question from one of our readers. He wanted to know how to decide which methodology to follow for Software Development Lifecycle (SDLC). He was also debating whether it is better to use Waterfall or Agile for … Read More

Encouraging Teamwork In the Workplace

Good teamwork doesn’t magically happen. Just like every aspect of an organization, good teamwork often requires a leader to encourage its development within the team. Thus, as a project manager or leader, you need to constantly promote a cooperative and … Read More

Helping Your Team Stay Focused

It’s easy to stay focused when everything is going well. However, things may not always be going well at the office, especially since the need to deliver projects or products faster than ever are bound to lead to chaotic times. … Read More

Staying Focused on Projects

You know the drill – you come in to the office in the morning ready to breeze through all your tasks. You sit down at your desk knowing exactly in what order you will work on things. Your day officially … Read More

Help Desk Best Practices

Using “best practices” is the most efficient way of getting things done, and improving your organization. Employing best practices will give you no choice but to evaluate your company’s current practices and compare them to the ones your competitors use. … Read More

product-camp

Avoiding Customer Service Disasters

We’ve said it countless times – the key to staying ahead of your competitors and becoming a leader in the market depends on one thing – superior customer service. 32 per cent of dissatisfied customers will stop doing business with … Read More