We are often asked about what makes OneDesk stand out. First and foremost, we want to let everyone know that our mission is to make jobs easier, and do so, we are always keeping up with the latest trends in enterprise software, and striving to improve OneDesk so that it helps businesses become stronger. One […]
Product management and marketing explained When it comes to defining the roles of product management and marketing, many are often confused as to how to do so. This is because these roles vary from company to company. Generally, the role of the product manager is to deal with products at all stages of the product
While the product manager’s role varies from industry to industry, one thing remains the same; product managers are very busy people. Product managers are responsible for, well, developing products. This involves defining the product strategy and roadmap, performing market research, staying on top of industry trends, communicating with third parties and bridging the gap between
The benefits of using online survey tools It’s no surprise that companies are increasingly turning to online survey tools in hope of gathering customer feedback. In doing so, they can learn about what their customers think and need, and use this information to improve their product or service. Online survey tools also help companies collect
In my last blog post discussing the customer lifecycle value (CLV), I mentioned that the CLV is used to calculate the customer lifetime value, and promised I would elaborate on it. Understanding the customer lifetime value The customer lifetime value is a relationship marketing calculation that measures the anticipated length of a business’ relationship with
Every company should understand the concept known as the customer lifecycle value. As the team continuously preaches about how important it is for businesses to satisfy customers in order to retain them, you will hopefully learn something new today – I certainly did. What is the customer lifecycle value? Customer lifecycle value refers to a
Customer Lifecycle Value: Increasing customer retention More
Customers: It’s useful to give ideas to companies First off, our team would like to thank you all for trying our software, and more importantly, for all the feedback you have given us. Your comments, whether positive or negative, always lead to a positive outcome. Thanks to your ideas, we have come up with ways
Listening to your user’s voices At OneDesk, our goal is to provide you with an easy-to-use solution suite that will make all parts of your job easier. The OneDesk team takes pride in researching, collaborating and working to create applications that will help you build a stronger business. One of the most important things that
Strengthen your business – improve customer service At OneDesk, our goal is to make your job easier and help you strengthen your business. We believe any business can become highly successful, providing that they use the right tactics. So, what is the trick to building a stronger business? Lucky for you, it’s not much of
Feedback software – what is it? Feedback software is used by companies to collect ideas, suggestions, and even issues from customers, though the web. In this technological age, companies are increasingly using feedback software in hopes of maximizing customer feedback, and trying to provide a better customer experience. The different types feedback software Many people