Gannt Chart Terminology

Gantt charts are a key component for many project managers who are responsible for the efficient coordination of multiple projects that have related tasks. In even the simplest of projects, PMs want to be able to easily manage and oversee … Read More

checklist

OneDesk Applications: Tasks List

Organize your Tasks Managing your tasks in OneDesk has never been simpler. You can create, assign or work on tasks for your projects all from one application. The tasks list application allows you to create tasks with dependent sub tasks … Read More

5 Reasons Why You Need OneDesk

We’re happy to let you know that we’ve recently been reviewed and recommended by contributor, Brad Egeland, as a part of his ongoing “5 Reasons Why” review series. OneDesk’s strengths highlighted in the review: Traditional (waterfall) Project Management meets Agile … Read More

Customer vs User within OneDesk

It’s question with a seemingly obvious answer, but we consistently get asked this seemingly simple question on a weekly basis. What is the difference between a customer and a user? A customer is an individual who has an interest in … Read More

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LiveChat Customer Support and OneDesk

“Time is money”.  You’ve heard this said a thousand times before. The reason? It’s true. One of the most time consuming transitions to make in product and project management is the learning curve associated with implementing new software. Learning to use … Read More