OneDesk Applications: Gathering customer feedback – Feedback List

  • Don't let your product roadmap be a holiday hangover. Make a resolution to have a productive 2016 and easily create product roadmaps with OneDesk.
    Build a Quick and Simple Product Roadmap in 2016 with OneDesk

    The new year is just around the corner, have you thought about your product roadmap for 2016? If the thought if it makes you feel like it’s the day AFTER New Year’s Eve, you might need new product management software to make planning your roadmap feel like a fulfilled New Year’s resolution, instead of a […]

  • High Level Product Planning and Vision

    The ability to provide a simple to understand and dedicated view of all high level information on project portfolios is an asset that is often missing in basic product management software, however it is very much in demand by executives, stakeholders and managers. OneDesk is perfect for managing multiple product portfolios, releases, projects at this […]

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    The Dangers of Not Listening to your Customers

    A recent Wired article about why the Amazon’s Fire Phone failed highlights the importance of keeping track of your customers’ needs when designing a new product. According to the article, Amazon’s Fire Phone is regarded as a flop because instead of focusing on what customers were aski ng for, the phone and its associated software […]

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    Strategic Project Management vs Tactical Project Management

    The question about what makes a good project manager is one that has as many answers as there are people to answer it. The question is best answered by evaluating whether a project manager is able to balance the need for strategic vs tactical approaches and thinking with regards to their project(s). If you’re thinking […]

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    Requirements Validation & OneDesk Customer Portal

    Do you remember playing the ‘telephone game‘ as a child? If so, you’ll remember that when a word or phrase is passed along ear to ear, it can get distorted and change to the point that it becomes unrecognizable from the original. Don’t let your product development cycle turn into a game of guesswork for […]

  • New to OneDesk – Item Flow

    We’ve just added a new application to OneDesk to help you simplify your product management workflow called “Item Flow”. The principle behind adding in this application is simple. When you receive a ton of great feedback from your customers you want to keep these ideas and information connected to your process through all stages. In […]

  • OneDesk Applications: Gathering customer feedback – Feedback List

    Collect and organize your feedback Collecting, managing and responding to customer feedback is a corner stone of keeping your customers happy. OneDesk can help you to achieve the effective communication with your customers and provide them with real-time response. An asset to any business. The feedback list application allows you to collect feedback from your […]