The growth of social collaboration “Enterprise 2.0 is the use of emergent social software platforms within companies or between companies and their partners or customers.” -Andrew McAfee, Associate Professor at

Question: What is the difference between innovation and creativity? Innovation plays a huge role when it comes to building a stronger and more profitable business. However, many people confuse innovation

Organizational innovation defined I understand organizational innovation as the ability to identify and implement new, improved or creative methods of operation within the workplace. Relating to products and services, the

OneDesk makes the insight management process easy, especially when it comes to the most important step – gathering feedback from your customers. Our customer portal allows you to gain valuable

Enterprise collaboration management in 2011 Fully engaging and collaborating with all internal and external stakeholders (including customers, business partners and employees) is becoming increasingly an integral part of the success

Online collaboration is becoming essential for businesses to adhere to. It organizes and structures the planning and development processes, helps you get input from all stakeholders quicker, and helps get

Importance of the social web in social product development We all know the social web has a tremendous impact on product development and has promoted increased collaboration and social engagement

Lesson from Celebrity Apprentice: Collaboration and communication are important No one wants to hear the words, “You’re fired!” especially this season’s cast of Celebrity Apprentice. Over the past couple of

Social engagement and the web The social web has had a tremendous impact on product development and has promoted increased collaboration and social engagement within organizations of every size, in

Advantages of feedback website “For every customer complaint, there are 26 other customers who have remained silent.” –Lee Resources Inc. For a business to be successful, soliciting feedback is critical.