The OneDesk Blog
Catch up on new features, tips on how to use OneDesk, and much more.
Co-creating: Best practices
Co-creating: Going beyond the definition If you are not quite sure what co-creating means, I invite you to visit my past blog posts that explore some of the ways co-creation
Collective intelligence: Innovation 2.0
“The real heart of Web 2.0 is collective intelligence, which I have defined as harnessing the network effect to build applications that get better the more people use them.” —
Lean Production: The basics
A simple definition of lean production “Lean production is about defining value as perceived by the customer, actual features and services that they expect.” – @LeanMan According to wikipedia.org,
Collaboration tools: Help get things done
Contrary to popular belief, collaboration tools are nothing new. A collaboration tool can be anything that helps people collaborate. Before computers existed, paper was used as a collaboration tool. Today,
Co-innovation: Fostering collaboration
Add co-innovation to your product management lexicon The world of product development has undergone an enormous face-lift and changed some of the most fundamental ways many industries do business. Companies
Ideas software: Innovate your website
Stand out with the help of ideas software Today’s leading companies all have one thing in common – they all realize that in order to bring the best products to
Feedback tools: Engage with your customers
Feedback tools enable you to Listen, Engage and Take Action Customer feedback management is a critical component of a successful client building and product development strategies. There are a multitude
Mass customization: Creating value
Gaining the mass customization experience by designing M&Ms I recently found out that you can design your own M&Ms. Curious to find out what that meant, I decided to go
Stakeholder engagement: Working together
What is stakeholder engagement? “It is difficult to overlook the importance of stakeholders in project and product development processes.” -Erika Roshdi, IMS Consulting Leading edge organizations are quickly recognizing the
360 degree feedback: Understand all sides
What is 360 degree feedback? 360 degree feedback, also known as multisource or multi-rater feedback, is a feedback management system in which feedback comes from all around an employee about