If you’ve been tuned in to our website or social media channels, you’ve surely heard about OneDesk’s Webinars. Here’s a little FAQ we’ve compiled based on your questions. If we missed anything, feel free to ask away!

When are OneDesk’s webinars held?

We’ve dubbed Fridays as “OneDesk Webinar Fridays.” Thus, every Friday, Marketing Manager Brendan Walsh, along with Marketing Specialist Catherine Constantinides, host a webinar that is designed to give you an overview of a specific aspect of the application, and help you understand its benefits. Visit this page to view our webinar schedule.

What types are webinars are offered?

For now, we offer the following sessions:

Bringing Product Teams to the Table
This presentation is designed to introduce you to the benefits of using OneDesk and give you an overview of how to implement a seamless and collaborative environment within your company.

Turning Customer Feedback into Product Gold
The most successful businesses are the ones that know how to capture, manage and incorporate customer insight into their products. In this webinar, you will learn how you can use OneDesk to drive innovation within your organization. We’ll go over how you can make customers involved in the innovation process, and how easy it is to take action on their needs and keep up with today’s constantly changing marketplace needs.

Building a Data-Driven Roadmap
The key to building better-aligned products and services faster lies within creating good product roadmaps. In this webinar, you will learn what consists a “good” roadmap and how to use OneDesk to take a more evolved approached into building a roadmap that is based on all product inputs.

How do I register for a webinar?

It’s easy. Simply follow these steps:

1. Go to our webinars page.

2. Select the webinar you wish to attend.

3. Select the date you wish to join.

4. You will be taken to a GoTo Meeting page. Enter your name and email in the registration form. Click on Register Now.

5. An email confirmation will be sent to you. Click on the link in the email a few minutes before the webinar to join it.

When is the deadline to join a webinar?

You can join a webinar at any time, however, we recommend that you reserve your seat early.

Can I ask questions during the webinars?

Yes! While our webinars are only broadcasted one-way, you can type your questions into the GoTo Meeting chat application that will appear when you join the webinar. You can also reach out to our product experts on Twitter using the hashtag #OneDeskDemos.

When is the next webinar?

We’ll be broadcasting another edition of Bringing Product Teams to the Table this Friday, May 11, at 11:30 a.m. EDT. Register here.

What are they system requirements?

PC-based attendees: Windows® 7, Vista, XP or 2003 Server

Macintosh®-based attendees: Mac OS® X 10.5 or newer

Take a look at last week’s webinar, Turning Customer Feedback into Product Gold

Got more questions? Ask away! Email us at hello(at)onedesk(dot)com, or find us on Twitter @OneDeskApp.

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