Advanced helpdesk software for your business

OneDesk has everything you need to provide efficient, seamless customer support. Capture tickets, manage emails, automate processes, stay organized, and delight your end-users.

Trusted by brands worldwide

Get a handle on your emails and tickets

Manage all your support requests. Create tickets from connected email inboxes, request forms, third-party apps, and live chat. Resolve tickets all from one place.

help desk ticket collaboration
help desk automatic replies

Enhance productivity through automation

Automate your routine workflows to save time and increase agent productivity. Automatically handle ticket routing, assignments, replies, and much more. 

Start a full-featured trial. No credit card required. 

Empower your customers

Give your customers their own tools!

  • Cut back on common questions by setting up a knowledgebase.
  • Reduce follow up inquiries with the customer portal.
  • Engage customers in real-time with live chat. 
  • Gather the information you need with customizable request forms.
customer self-service knowledgebase

Enterprise software without the enterprise cost

Get the powerful features and advanced customization options typically only available in expensive enterprise software. 

Starting at only  $11.99 per user/month, OneDesk is a robust yet affordable option. 

What sets OneDesk apart?

OneDesk provides a unique combination of help desk and project management seamlessly integrated. Manage your projects and operations from one app. Plus, OneDesk is easy to start using, yet highly customizable. Configure unique fields, statuses, work views, automations, and more. 

shared inbox view

Plus, even more features

Stay mobile

Respond to your customers, update tickets, and stay updated from the OneDesk mobile app.

Gain insights

Understand how your team is performing by using real-time analytics and scheduled reports.

Measure satisfaction

Measure customer satisfaction on tickets and turn an unhappy customer into a happy one.

Foster collaboration

@ mention teammates, link tickets, and share files with real-time messaging.

Try out all the features of OneDesk

14 day full-featured trial. No credit card required. 

Scroll to Top