Wouldn’t it be wonderful if we could automate some of the routine and common tasks in our lives? (You are nodding your head in agreement, I presume.) Imagine a machine that automatically makes coffee at the exact same time every morning or a fridge that notifies you when it is time to replenish the basics like milk, eggs and bread.
Back to reality! OneDesk may not be able to simplify your household tasks but it can dramatically simplify your office workflow.
The OneDesk automation engine helps you manage your workflow by:
- Allowing you to set up notifications and alerts related to specific items you are monitoring.
- Automating communications with your customers through the social web.
- Quickly identifying and resolving customer issues by automatically creating ticket items and assigning them to the right team members to take action.
Read about the different ways OneDesk’s help desk can simplify the product and service innovation process.