The importance of a good customer experience: A lot of people will say business is in an idea. A great plan to fix something that was missing or incomplete. But really, a lot of the time it’s you and many others competing for the same fix. You share the same space and fight for the […]
B2B Social Media, 5 good reasons why you should get on that Social media is everywhere. It’s now surprising to see a company is not listed on any of the major platforms. And yet, many businesses that don’t directly deal with consumers feel that they are not meant for social media, that putting the time
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A few ways how to better capture and retain leads Anyone in marketing or sales knows this: Leads are the key. It’s in the amount you have, the amount you gather, the quality of them and above all, in their retention. Getting anywhere in this type of business is a question of how to gather,
When Helpdesk meets Project Management Project management and Helpdesk services, two key components of any business, rarely interact as many times as they should. It’s more often than not left to the manual labour of individuals within separate departments. This results in a flurry of poorly communicated reports, painfully inputted data across multiple platforms, and
5 Easy Hacks to a Good Product Presentation In 2016 a product manager’s job is increasingly demanding, as rapid technological advances mean new product roll-outs and updates are more frequent than ever before. This means a correspondingly large volume of product presentations for managers and developers are needed – and with attentions spans lower than
3 ways project timelines can increase business productivity Team projects are a great concept. Pool your colleagues’ diverse talents and skill sets, increase productivity and learn from some valuable skills from your team mates. What could go wrong? How about delays due to lack of communication? Creativity being killed thanks to too much wasted time
Timelines – 3 ways how they can increase business productivity More
Customer service – 3 simple rules to fulfil your obligations Product planning and implementation can be a haze of deadlines, bottom lines and targets. It’s often too easy to lose sight of the customer, but customer centricity should always be your number one priority. Fundamentally, your success is almost entirely dictated by your customer’s reaction
Customer Service – 3 simple rules to fulfill your obligations More