customer portal

Customer Portal Tip: How Customers Can Categorize Submissions

This articles is outdated. For up-to-date articles see the OneDesk Knowledgebase. The customer portal helps customer service and help desk teams gather feedback and ideas from customers anytime, and from anywhere. It’s easy to activate, and can even be embedded in your website. When sending a submission via the customer portal, customers must categorize their […]

Customer Portal Tip: How Customers Can Categorize Submissions More

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