2011

Product strategy: Tips for success

4 tips to enhance your “social” product strategy The social web has had a huge impact on the way we communicate, connect and share information. The widespread changes are affecting interpersonal relationships, the dynamics between businesses and customers, and product development. These four product strategy tips can help organizations incorporate social elements into their product […]

Product strategy: Tips for success More

Design and innovation: What customers love

For products to stand out from the increasingly competitive and crowded marketplace, good design is critical. Design and innovation go hand-in-hand in the product development world; today’s corporate leaders recognize this and have learned to create innovative products that customers do not necessarily need, but love. In his blog post How Good Designers Think, published

Design and innovation: What customers love More

Client Feedback Management 2.0

Client feedback: One step further In a previous blog post, I briefly wrote about the importance of receiving client feedback and methods for managing it effectively. Obtaining client feedback and incorporating it into your product development process isn’t just a new fad or new form of customer relationship management (CRM). Strategic management of client feedback

Client Feedback Management 2.0 More

Website feedback: Managing insight

Website feedback provides valuable insight Customer feedback is crucial to the success of any business, but too often companies fail to get and use website feedback. Many fail to recognize the integral role that it plays in the product and service development process. Website feedback provides valuable insight regarding the customer website experience and interactions.

Website feedback: Managing insight More

Business collaboration: Innovate

Business collaboration plays an important role in driving innovation, especially as today’s corporate environment becomes more and more competitive. Today’s leading companies all recognize that innovation is the key to success. In IBM’s recent CEO study, more than three quarters of the 765 chief executive officers queried cited collaboration and partnering as very important to

Business collaboration: Innovate More

Knowledge management with OneDesk

What is knowledge management, and why are so many organizations embracing it? It has emerged as a process to create organizational learning through the management of people, processes and change. With the growing trend of social media and increased collaboration, organizations are applying the concept of knowledge management to product development strategic initiatives and processes.

Knowledge management with OneDesk More

Scroll to Top