New in OneDesk: Easily Plan Releases and Create Product Roadmaps (Press Release)

MONTREAL, QUEBEC–(Marketwire – Aug. 31, 2011) – OneDesk Inc, the leading provider of Social Applications for the Enterprise, announces the integration of product roadmapping and release management into their flagship product. OneDesk is a blended set of social business applications … Continue Reading

Idea generation – Our top five tips

Let’s face it – the idea generation process is not always a smooth one. How many times have you and your team found yourselves jumping from idea to idea because they all seem good and you just can’t make a … Continue Reading

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Product requirements management 2.0

The importance of proper product requirements management In today’s fast-paced environment, organizations need to bring products to market faster and more efficiently. That means better resource planning, improved team collaboration, increased visibility and traceability across the development process, and of … Continue Reading

Automation process: Setting up the right type

In today’s fast-paced business environment, we need tools that help us work faster. By creating an automation process using OneDesk’s automation engine, you will reduce manual data entry and process errors by allowing users to preset tasks and automate workflows. … Continue Reading

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OneDesk featured on

Great news! OneDesk was recently featured on Click this link to read the article: OneDesk Translates Customer Feedback Into R&D Many thanks to David F. Carr for taking the time out to speak with us.

Product investment management with OneDesk

Deciding which products to produce is not an easy task, especially if you and your product team collect hundreds of ideas. Making the right product innovation decisions is the key to driving your business’ value. Thus, a good product investment … Continue Reading

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Ideas management is not enough

Recognizing the importance of proper innovation and ideas management Innovation and ideas management consists of many continuous activities: Capturing, managing and incorporating product and service-related feedback, from all stakeholders, into the product and service development process. Establishing an effective ideation … Continue Reading

Disruptive technology failure: HP TouchPad

Downfall of HP TouchPad shocks the social world When HP launched the TouchPad just over one month ago, headlines dubbed it as the iPad 2’s “new competitor.” Many were sure that HP had possibly came up with the latest disruptive … Continue Reading


Product experience strategy: Do you have one?

Devising a product experience strategy “By establishing a robust product experience data strategy, you can be sure your product will reflect the needs of real users, which, in return, is rewarded by increased sales, customer loyalty and expanded profit margins … Continue Reading

Cooperative intelligence: Taking action

Cooperative intelligence, NOT competitive intelligence It is important to realize that monitoring the competitive intelligence – discovering the strengths and vulnerabilities of competitors – is not the key to driving your business to success. By focusing on competitive intelligence, you … Continue Reading