A/B Testing – Rip it Up and Start Again

It’s a common fallacy that as people invested in finding a solution, we can quickly get blinkered by the small details until we can no longer see the words from the trees. Acquiring a store of knowledge is only as … Continue Reading


Collaborative innovation: Lessons from TED

Collaborative innovation: It’s about the people who drive the process Open innovation is a process that has been proposed to help facilitate product innovation. According to Henry Chesborough, open innovation is “the use of both internal and external knowledge to … Continue Reading

OneDesk at a Glance: A Fun Animation

When cartoon characters use OneDesk… Task lists that keep growing before you have the chance to make another batch of post-it reminders, roadmaps that keep getting changed or erased, decision-making strategies that just aren’t effective – face it, we can … Continue Reading

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Pragmatic Marketing Goes Social: The Product Management & Product Marketing Survey

The State-of-the-State of Product Management: Special Report from Pragmatic Marketing Returning from a couple of weeks hiatus, our Pragmatic Marketing Goes Social series, takes a brief break from the blue blocks to look at the findings of this year’s Annual … Continue Reading

New product managers: Job interview tips

3 must reads for new product managers Three great articles to consult before going for that big job interview in the clustered world of product management. 1) Moving into a Product Role by Janna Bastow   A clear overview of … Continue Reading

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Popular ideas: Easily reveal what customers want most

Using OneDesk to easily reveal most popular ideas amongst customers It’s always interesting to find out what kinds of ideas customers have about your products, or which ones of your ideas customers like the most. Depending on how many customers … Continue Reading

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Customer Feedback: Turning it Into Product Gold Webinar

The world’s best products are driven by what the market demands. But how to harness customer insights and quickly translate them into well-defined and deliverable requirements? OneDesk’s Unified Product Platform makes it easy. New webinar: turning customer feedback into product … Continue Reading

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Managing customers through various feedback channels

Managing customers effectively in the era of engagement We are pleased to announce that OneDesk has been featured on The Social Customer today. In my article, Channeling The Social Customer, I discuss the importance of multi-channel customer feedback management as … Continue Reading

OneDesk rolls out integrated worklogs to help manage workplace productivity (Press Release)

Latest release integrates automated worklogs for seamless, real-time project and productivity tracking MONTREAL, April 17, 2012 – OneDesk Inc., provider of the world’s first and only unified platform for product managers, innovators, engineers, marketers and support, is pleased to announce … Continue Reading

Product Release Management with OneDesk

OneDesk comes built-in with useful product release management capabilities. In the top-level projects view, we see a nice visual lay out of all of our product releases. For instance what is illustrated below is version 1, 2, and 3 of … Continue Reading