Project duration estimates vs. actuals in OneDesk

Every project manager knows there are consequences to underestimating project durations. It’s logical – when projects unforseeably take longer than estimated, it can trigger a series of setbacks, including causing the project to go over-budget. OneDesk allows you to estimate … Continue Reading

Project Issue Management Just Got Easier

Tackle that project issue list using OneDesk These applications also allow you to: Display high-level product roadmaps that incorporate both your feature developments with project issues. Obtain complete visibility and transparency across all your major projects and releases. Analyze and … Continue Reading

screenshot of flowchart

Your Projects Team, Unified with OneDesk

Get your projects team on the same page with OneDesk We at OneDesk recognize that a “projects team” isn’t what it used to be. The nature of today’s corporate environment has greatly impacted the way many companies handle their product … Continue Reading

Customer interactions and feedback management

Customer interaction is an integral component of product development All stages of product development are interconnected and the tools used must form an integrated process that supports effective management of innovation. Customer interaction also plays a vital role, continuously throughout … Continue Reading

How to prioritize requirements with OneDesk

Whether you are developing a product or delivering a service, OneDesk puts you in control of your requirements. OneDesk’s requirements management application eases the requirements capturing, analysis and elaboration processes. Requirements can be defined from feedback and ideas in a … Continue Reading

screenshot of flowchart

Ideas solutions for your entire team

Ideas solutions, features, and workflows the OneDesk way For those who want to have an easier time capturing, leveraging and managing ideas, OneDesk provides an effective ideas solutions that will drive the company to a leading edge. OneDesk’s ideas solutions … Continue Reading

screenshot of flowchart

Task Service Management with OneDesk

Easy task service management within OneDesk Within OneDesk is an integrated and unique issues and task service management application that enables you to effortlessly create, manage and efficiently resolve any reported issues and defects or bug fixes in a timely … Continue Reading

screenshot of flowchart

Help Desk Service Management with OneDesk

In this short video, we explore the various features and functions of OneDesk’s easy-to-use help desk service management application: Got questions about using OneDesk as a requirements gathering software? Ask away! Leave a comment below, or email us at hello(at)onedesk(dot)com.

Requirements gathering with OneDesk

The importance of effective requirements gathering Getting customers to clearly define what they need in terms of product characteristics or features, and integrating those requirements into the product development process are challenging tasks. An effective requirements management process allows product … Continue Reading

OneDesk’s HTML Feedback Form: Simple, anonymous and free

OneDesk was designed to allow you to capture customer feedback from a variety of sources, without letting them fall through the cracks. One of OneDesk’s unique features is that it come with a customer portal that customers can use to … Continue Reading