2013

Agile challenges in business today

Overcoming agile challenges It is no secret that many organizations find it challenging to remain dominant in a marketplace characterized by heavy competition and rapidly shifting customer demands. The reality today is that by the time a product has been launched, customers may have already decided to moved on to a competitor’s product. The key […]

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Scrum Methodology vs. Agile Methodology

Due to increasingly rapid rates of change in the corporate world, whether they occur within customer demands, project requirements, support issues or tasks, many companies are finding that their traditional business processes do not allow them to move fast enough and keep up with changes. An increasing number of project management, product management and software

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Cool Product Management Blogs You Should Know About

Every now and then, it’s good to read up about what others have learned about product management, especially since it’s a field that is constantly evolving. Hence, we have put together a list of some cool product management blogs that we are certain you will learn new things from, while being entertained. Check out these

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Prioritizing projects based on organizational goals

Prioritizing projects and company goal alignment Your project management team is a critical piece of the product development puzzle. Therefore, organizations needs to have strategic processes in place for prioritizing projects. Successful project management depends on the project team’s ability to identify, analyze and manage several issues and tasks with their own unique priorities and

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Customization Options in OneDesk

With the various customization option available within OneDesk, you can configure the software to fit your needs and organization’s terminology and branding. Here is a list of all the software customization options in OneDesk: Customizing labels Labels and terms in OneDesk can be customized to fit your organization’s terminology. This also comes in handy for

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Listening to customers through different channels

Are you really listening to customers? The customer owns the conversation and ultimately decides when and how to they want to connect with you. Therefore, to stay competitive in the delivery of products and services organizations must provide every opportunity for customers to engage them, and that means any and every channel. Are you really

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