OneDesk Software Inc. is located in Montreal, Canada. We offer a SaaS based web Enterprise Solution for Help Desk, Product Management, and Project Management. OneDesk is a suite of social business applications that connect customers, employees, and partners in a … Continue Reading
Think Like a Customer and Brighten Your Future
It’s Halloween season, and that’s the perfect time to get that crystal ball out and look into the future of your business. If the prospects seem seem a bit gloomy, it might be a good idea to draw those tarot … Continue Reading
Marketing a new product: Defining your target audience
Involving your customers in product development naturally has many advantages. For one, it enables you to develop and bring to market more targeted, successful products. It also provides you with great opportunities to develop more meaningful and mutual relationships with … Continue Reading
Product Camps 2013: Catch Them While You Can
A product camp, as the official website describes it, is a “free, user-driven, collaborative ‘unconference’ for Product Managers and Marketers.” We at OneDesk love the idea of an “unconference.” It gives the opportunity for innovators, i.e. everyday people who have … Continue Reading
Team challenges solved with OneDesk
New Webinar Series: Organizing Teams and Projects Product managers have to make sense of an enormous amount of information delivered to them from different angles. Their ability to guide their teams, measure results at a granular level, is critical if … Continue Reading
SDLC Methodologies: Agile or Waterfall?
I received a good question from one of our readers. He wanted to know how to decide which methodology to follow for Software Development Lifecycle (SDLC). He was also debating whether it is better to use Waterfall or Agile for … Continue Reading
Project management blogs worth a mention
Here at OneDesk, we understand the importance of teamwork. We also know that it’s important to stay current on project management trends, gain inisghts and valuable tips to help guide us along the way. Great project management skills are not … Continue Reading
Encouraging Teamwork In the Workplace
Good teamwork doesn’t magically happen. Just like every aspect of an organization, good teamwork often requires a leader to encourage its development within the team. Thus, as a project manager or leader, you need to constantly promote a cooperative and … Continue Reading
Innovation funnels and your customers
What is an innovation funnel? The Innovation Funnel is a highly adaptable and flexible system that allows ideas (from various channels and sources) to be carefully analyzed and asessed for viability through a structured set of filters and gates. The … Continue Reading
Helping Your Team Stay Focused
It’s easy to stay focused when everything is going well. However, things may not always be going well at the office, especially since the need to deliver projects or products faster than ever are bound to lead to chaotic times. … Continue Reading