basecamp

Outgrowing Basecamp – How to move on

Outgrowing Basecamp – How to move on There are a million things that need to be handled in an office or business. From corporate structure, to distribution of teams and projects, to the all-encompassing mess of communicating with all these … Read More

helpdesk for a software firm

The right Helpdesk for a software firm

The right Helpdesk for a software firm The software industry is incredibly diverse, using a wide range of processes, technologies, and applications to support the developers. Methods for software development range from the traditional System/Software Development Life Cycle to Extreme … Read More

project management for a software firm

Good project management for a software firm

Good project management for a software firm The software industry in this day and age is rapidly expanding and ever-changing. The nature of the work lends itself to creativity and projects that range in scale from everyday improvements to revolutionary … Read More

project management for a web-design

Project management for a web-design firm, the ins and outs

Project management for a web-design firm, the ins and outs Most companies understand the need of having a website. In this day and age, web design is an indispensable aspect of a company’s brand and marketing. It only follows that … Read More

helpdesk for a web-design

The Helpdesk for a web-design firm, the ins and outs

The Helpdesk for a web-design firm, the ins and outs You run a small web-design business, like a ten or twelve person small web-design business.  Business is booming, but you still have to be able to document and track problem … Read More

Connect your Google contacts to your Helpdesk

Connect your Google contacts to your Helpdesk This small guide is meant to help you connect your Google contacts to your helpdesk solution in a quick and easy fashion. Pre-requisites for this integration: A OneDesk account (the trial works too!). Your … Read More

connect a helpdesk to your mailchimp

Connect a helpdesk to your mailchimp list

Connect a helpdesk to your mailchimp list This guide will help you connect a helpdesk to your mailchimp account. Follow these steps to integrate OneDesk to Mailchimp and make your work that much simpler! Pre-requisites for this integration: -A OneDesk … Read More

risk management

All about Project Risk Management

All about Project Risk Management What is risk management for project management: It’s impossible to know everything—a fact that applies to life, as well as to project management. When taking on a new project, this is almost always the case. … Read More

connect a helpdesk to your office 365

Let us help you connect a helpdesk to your Office 365

Let us help you connect a helpdesk to your Office 365 This guide will help you connect a helpdesk to your Office 365 by integrating OneDesk to your standard Office 365 account. What you need to do this integration: -A … Read More

Brand Management

The importance of Brand Management for products

The importance of Brand Management for products Branding is everything: In today’s world, a brand is everything. A successful branding results in recognition, desire, trust, customer loyalty and ultimately, adds to the bottom line. The term Brand Management is frequently … Read More