Outgrowing Basecamp – How to move on There are a million things that need to be handled in an office or business. From corporate structure, to distribution of teams and projects, to the all-encompassing mess of communicating with all these people. You can be a hundred year-old business, with an ironclad structure and a great […]
The right Helpdesk for a software firm The software industry is incredibly diverse, using a wide range of processes, technologies, and applications to support the developers. Methods for software development range from the traditional System/Software Development Life Cycle to Extreme Programming, or XP. While in general, virtually all of the clients will be internal clients,
Good project management for a software firm The software industry in this day and age is rapidly expanding and ever-changing. The nature of the work lends itself to creativity and projects that range in scale from everyday improvements to revolutionary undertakings. In order to wrangle this chaos, workflows have been instated, and around them, project
Project management for a web-design firm, the ins and outs Most companies understand the need of having a website. In this day and age, web design is an indispensable aspect of a company’s brand and marketing. It only follows that web design has become a necessity for a business to succeed, and so new web
Project management for a web-design firm, the ins and outs More
Updated: 19/12/2019 The Helpdesk for a web-design firm, the ins and outs You run a small web-design business, like a ten or twelve person small web-design business. Business is booming, but you still have to be able to document and track problem tickets. You still need the services of a help desk. And as a
Connect your Google contacts to your Helpdesk This small guide is meant to help you connect your Google contacts to your helpdesk solution in a quick and easy fashion. Pre-requisites for this integration: A OneDesk account (the trial works too!). Your Google account. A Zapier account (the free version should be more than enough). How the formula works:
Connect a helpdesk to your mailchimp list This guide will help you connect a helpdesk to your mailchimp account. Follow these steps to integrate OneDesk to Mailchimp and make your work that much simpler! Pre-requisites for this integration: -A OneDesk account (even our trial version works too!). -Your Mailchimp account. -A Zapier account (the free version
All about Project Risk Management What is risk management for project management: It’s impossible to know everything—a fact that applies to life, as well as to project management. When taking on a new project, this is almost always the case. This uncertainty presents itself as risk, and in the context of project management, this risk
Let us help you connect a helpdesk to your Office 365 This guide will help you connect a helpdesk to your Office 365 by integrating OneDesk to your standard Office 365 account. What you need to do this integration: -A OneDesk account (even our trial!). -Your office 365 account. -A Zapier account (the free version should
The importance of Brand Management for products Branding is everything: In today’s world, a brand is everything. A successful branding results in recognition, desire, trust, customer loyalty and ultimately, adds to the bottom line. The term Brand Management is frequently perceived as a marketing jargon and a budding product manager often wonders if it’s relevant