2019

Auto-forwarding your email to OneDesk – using Gmail / Gsuite

Setting up an auto-forward using Gmail / Gsuite is straightforward. Here are instructions to set up an autoforward for Gmail / Gsuite. After this is done, you will be automatically capturing emails and creating tickets and customer records in your OneDesk account. STEP 1: Retrieve your OneDesk ticket capture email address In your OneDesk account […]

Auto-forwarding your email to OneDesk – using Gmail / Gsuite More

How a cloud services company uses workflow automations to track parts in the supply chain

As companies and teams become more and more distributed, communication only becomes more important. For organizations that deal with finance matters, this is only more true. There is no room for miscommunications and distractions when there are large amounts of money being transferred and worked with. One client came to us seeking a solution to

How a cloud services company uses workflow automations to track parts in the supply chain More

How a childcare software provider uses OneDesk for CRM, project management, and support

Across the worlds of CRM, project management, and support work, there are a multitude of different tools and software that can be used. In some cases where departments are large enough to support integrating their tools with other team’s tools, it’s not a concern using so many different tools to get work done. However, there

How a childcare software provider uses OneDesk for CRM, project management, and support More

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