suggestion box

Great ways to get customer feedback

Surprisingly, there are still many websites that don’t solicit visitor feedback. Whether you are a non profit organization, a well established business or a start-up entrepreneur, the use of site feedback to evaluate the effectiveness of your website is a necessity.

Does your website actively and easily solicit customer feedback? Unfortunately most websites do not have an area where site feedback can be collected. This suggests to visitors that their opinions, needs, concerns or ideas are not important to your organization. Without site feedback you are creating a less than optimal online experience and inadvertently communicating that you don’t care about your customers.

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