Upcoming maintenance schedule.

Every few weeks, OneDesk undergoes some necessary maintenance. This can be to scale our cloud, update to a new version of the software, patch important issues, and more. Whenever possible, we try to minimize the interruption for our users by scheduling it for our least busy times during the week, usually at night and on the weekends. Here you can find out about the next upcoming scheduled downtime.

DateReason for DowntimeEstimated duration
May 3 2025Cloud maintenance15 min
Apr 18 2025Cloud maintenance15 min
Mar 14 2025Cloud maintenance15 min
Feb 14 2025Bug fixes9 min
Jan 25 2025Bug fixes9 min
Jan 17 2025Bug fixes9 min
Jan 13 2025Bug fixes and cloud maintenance10 min
Jan 10 2025Deploying the Jan 2025 Release of OneDesk25 min
Oct 25 2024Cloud maintenance10 min
Oct 18 2024Bug Fixes9 Min
Oct 10 2024Bug Fixes9 Min
Oct 07 2024Bug Fixes9 min
Oct 05 2024Deploying the Oct 2024 Release of OneDesk25 min
July 20 2024Bug fixes and cloud maintenance14 min
July 17 2024Bug Fixes9 min
July 15 2024Bug Fixes9 min
July 12 2024Deploying the July 2024 Release of OneDesk25 min
June 22 2024Cloud maintenance10 min
May 25 2024Bug Fixes8 min
May 18 2024Bug Fixes8 min
May 13 2024Bug Fixes8 min
May 12 2024Bug Fixes10 min
May 10 2024Deploying the May 2024 Release of OneDesk25 min
Mar 22 2024Cloud maintenance18 min
Mar 17 2024Bug Fixes8 min
Mar 08 2024Bug fixes8 min
Mar 02 2024Bug fixes8 min
Mar 01 2024Deploying the Mar 2024 Release of OneDesk25 min
Feb 29 2024Infrastructure maintenance10 min
Jan 27 2024Infrastructure maintenance25 min
Dec 27 2023Bug fixes25 min
Dec 5 2023Bug fixes9 min
Nov 25 2023Bug fixes and cloud configuration25 min
Nov 14 2023Bug Fixes10 min
Nov 10 2023Deploying the Nov 2023 Release of OneDesk25 min
Sept 12 2023Bug Fixes9 min
Sept 1 2023Bug Fixes20 min
Aug 28 2023Bug Fixes10 min
Aug 26 2023Deploying the Aug 2023 Release of OneDesk25 min
Jun 22 2023Bug Fixes8 min
Jun 16 2023Bug Fixes9 min
Jun 02 2023Bug Fixes9 Min
May 25 2023Stability and infrastructure maintenance9 min
May 21 2023Bug fixes9 min
May 18 2023Bug fixes9 min
May 16 2023Deploying the May 2023 Release of OneDesk25 min
April 23 2023Cloud maintenance and bug fixes25 min
Mar 11 2023Bug fixes10 min
Mar 5 2023Bug fixes and cloud maintenance15 min
Feb 25 2023Bug fixes and cloud maintenance35 min
Feb 20 2023Increase in cloud size - to improve performance5 min
Feb 19 2023Cloud Maintenance10 min
Feb 12 2023Deploying a few small fixes9 min
Feb 10 2023Cloud Infra upgrade and deploying the February 2023 Release of OneDesk40 min
Feb 5 2023Deploying bug fixes and cloud maintenance35 min
Dec 28 2022Bug Fixes and cloud maintenance10 min
Dec 18 2022Deploying a patch for minor fixes post-release10 min
Dec 10 2022Deploying a patch for fixes post-release15 min
Dec 6 2022Deploying a patch for fixes post-release15 min
Dec 4 2022Cloud Infra upgrade and deploying the December 2022 Release of OneDesk50 min
Oct 27 2022Deploying a security fix5 min
Users may be forced to re-authenticate
Oct 21 2022Deploying a patch for minor fixes20 min
Sept 23 2022Cloud Maintenance10 min
Sept 20 2022Deploying Patch for minor fixes post-release10 min
Sep 17 2022Deploying the September 2022 Release of OneDesk30 min
Sept 3 2022Cloud maintenance and scaling25 min
Jul 06 2022Patch to fix minor issues. Browser refresh may be needed.1 min
July 02 2022Deploying the July 2022 Release of OneDesk30 min
June 03 2022Cloud maintenance.10 min
Apr 30 2022Patch for Apr 2022 Release of OneDesk10 min
Apr 26 2022Cloud maintenance.2 min
Apr 23 2022Deploying the April 2022 Release of OneDesk30 min
Feb 21 2022Patch for the Feb 2022 Release of OneDesk15 min
Feb 18 2022Deploying the February 2022 Release of OneDesk35 min
Jan 25 2022Infrastructure improvements and cloud scaling.5 minutes
Jan 14 2022Minor fixes and infrastructure improvements.15 minutes
Jan 7 2022Minor feature updates and remediation for 4th Log4j vulnerability
CVE-2021-44832		15 minutes
December 18 2021Remediation for 3rd Log4j vulnerability
CVE-2021-45105		5 minutes
December 17 2021Deploying the December 2021 Release of OneDesk35 minutes
Dec 15 2021Remediation for 2nd Log4j vulnerability
CVE-2021-45046		no downtime.
Users may be forced to re-authenticate
Dec 11 2021Remediation for Log4j Vulnerability
CVE-2021-44228		no downtime
Nov 12 2021Minor feature updates15 min
Nov 11 2021Hot fixless than 1 min
October 30 2021Rolling out the October 2021 Release of OneDesk35 minutes
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