TFS SVO Integration

Having integration issues with your TFS and VSO?

Having integration issues with your TFS and VSO? You and everybody else on this planet. It’s hard to find means to seamlessly manage work items and support tickets in between your TFS and other platforms. Especially without having to resort … Read More

trial options

The Pros and Cons of Sampling, Trial Options & Freebies

The Pros and Cons of Sampling, Trial Options & Freebies Free trial options is basically an offer to a customer or potential customer to try your product or service for free for a set timeframe. Most of the time, many developers … Read More

reasons for a helpdesk

A couple of Good Reasons For Why Customers Need a Helpdesk

Here’s a couple of Good Reasons For Why Customers Need a Helpdesk A good helpdesk is the cornerstone of any business. For those of you who are unfamiliar with the concept, a helpdesk is a service provided by a business … Read More

basecamp

Outgrowing Basecamp – How to move on

Outgrowing Basecamp – How to move on There are a million things that need to be handled in an office or business. From corporate structure, to distribution of teams and projects, to the all-encompassing mess of communicating with all these … Read More

Connect your Google contacts to your Helpdesk

Connect your Google contacts to your Helpdesk This small guide is meant to help you connect your Google contacts to your helpdesk solution in a quick and easy fashion. Pre-requisites for this integration: A OneDesk account (the trial works too!). Your … Read More

connect a helpdesk to your mailchimp

Connect a helpdesk to your mailchimp list

Connect a helpdesk to your mailchimp list This guide will help you connect a helpdesk to your mailchimp account. Follow these steps to integrate OneDesk to Mailchimp and make your work that much simpler! Pre-requisites for this integration: -A OneDesk … Read More

connect a helpdesk to your office 365

Let us help you connect a helpdesk to your Office 365

Let us help you connect a helpdesk to your Office 365 This guide will help you connect a helpdesk to your Office 365 by integrating OneDesk to your standard Office 365 account. What you need to do this integration: -A … Read More

connect live chat to your helpdesk

Connect Live Chat to your helpdesk with OneDesk

Connect Live Chat to your helpdesk with OneDesk This guide is meant to help you connect live chat to your helpdesk solution and grant you an instant ability to handle questions and other forms of support. The things you need … Read More

connect harvest to OneDesk

Pushing Invoices and bills with Harvest from OneDesk

Pushing Invoices and bills with Harvest from OneDesk This guide is meant to help you connect Harvest to OneDesk to push invoices or bills using Harvest from your OneDesk helpdesk & project management software. What you need to connect Harvest … Read More

Connecting Wufoo to your helpdesk using OneDesk

Connecting Wufoo to your helpdesk using OneDesk This is a short guide that will help you in connecting wufoo to your helpdesk and manage forms and the specific clients that they are meant for.   The pre-requisites: -A OneDesk account … Read More