Having integration issues with your TFS and VSO? You and everybody else on this planet. It’s hard to find means to seamlessly manage work items and support tickets in between your TFS and other platforms. Especially without having to resort … Read More
Author Archives: Achille Forest
The Pros and Cons of Sampling, Trial Options & Freebies
The Pros and Cons of Sampling, Trial Options & Freebies Free trial options is basically an offer to a customer or potential customer to try your product or service for free for a set timeframe. Most of the time, many developers … Read More
A couple of Good Reasons For Why Customers Need a Helpdesk
Here’s a couple of Good Reasons For Why Customers Need a Helpdesk A good helpdesk is the cornerstone of any business. For those of you who are unfamiliar with the concept, a helpdesk is a service provided by a business … Read More
Outgrowing Basecamp – How to move on
Outgrowing Basecamp – How to move on There are a million things that need to be handled in an office or business. From corporate structure, to distribution of teams and projects, to the all-encompassing mess of communicating with all these … Read More
Connect your Google contacts to your Helpdesk
Connect your Google contacts to your Helpdesk This small guide is meant to help you connect your Google contacts to your helpdesk solution in a quick and easy fashion. Pre-requisites for this integration: A OneDesk account (the trial works too!). Your … Read More
Connect a helpdesk to your mailchimp list
Connect a helpdesk to your mailchimp list This guide will help you connect a helpdesk to your mailchimp account. Follow these steps to integrate OneDesk to Mailchimp and make your work that much simpler! Pre-requisites for this integration: -A OneDesk … Read More
Let us help you connect a helpdesk to your Office 365
Let us help you connect a helpdesk to your Office 365 This guide will help you connect a helpdesk to your Office 365 by integrating OneDesk to your standard Office 365 account. What you need to do this integration: -A … Read More
Connect Live Chat to your helpdesk with OneDesk
Connect Live Chat to your helpdesk with OneDesk This guide is meant to help you connect live chat to your helpdesk solution and grant you an instant ability to handle questions and other forms of support. The things you need … Read More
Pushing Invoices and bills with Harvest from OneDesk
Pushing Invoices and bills with Harvest from OneDesk This guide is meant to help you connect Harvest to OneDesk to push invoices or bills using Harvest from your OneDesk helpdesk & project management software. What you need to connect Harvest … Read More
Connecting Wufoo to your helpdesk using OneDesk
Connecting Wufoo to your helpdesk using OneDesk This is a short guide that will help you in connecting wufoo to your helpdesk and manage forms and the specific clients that they are meant for. The pre-requisites: -A OneDesk account … Read More