Connect your project management with Google Docs / Drive The goal of this integration guide is to let you connect your project management with Google Docs or Google Drive. Here we will show you how to have documents automatically created and … Read More
Author Archives: Achille Forest
Integrate your Project Management with Xero using OneDesk
Integrate your Project Management with Xero using OneDesk This short article is meant to let you integrate your Project Management with Xero. It contains what you need as well as the instructions on how to get about doing it. What you … Read More
The OneDesk January 2017 Release
The OneDesk January 2017 Release This is a short post on the new feature and bug fixes of the OneDesk January 2017 Release. We will focus on a few features, for a full list of fixes and feature changes you … Read More
Push Invoices to Quickbooks from your Project Management Software
Push Invoices to Quickbooks from your Project Management Software: In this quick guide we will show you how to push invoices to Quickbooks from OneDesk’s project management. What you will need for this: Here’s what you will need to set this all … Read More
Connecting a helpdesk to your Asana with OneDesk
Connecting a helpdesk to your Asana This guide will walk you through a simple integration process to connect a helpdesk to your Asana account. This will let you better, and simplify your daily work. Pre-requisites: -A OneDesk account (even our … Read More
Connect Project Management to your Desk account
Connecting Project management with Desk.com This guide is designed to give you the means and the how-to to connect project management to your desk account. What you need: -Your OneDesk account (even just the trial version is fine) -Your … Read More
How to Simplify your IT Service Management with OneDesk
How to Simplify your IT Service Management with OneDesk We’ve already covered the importance of customer centricity, satisfaction and ratings that come from any good helpdesk department and the software you use. But there are also other factors at play … Read More
Connecting a helpdesk to your Github with OneDesk
Connecting a helpdesk to your Github This short guide is intended to help connect a helpdesk to your Github so that you can go about making your life simpler and avoid manual data input! Some pre-requisites: -A OneDesk account (even … Read More
Connect a helpdesk to your JIRA using OneDesk
Connect a helpdesk to your JIRA using OneDesk In this short guide we will show you how to connect a helpdesk to your JIRA account (namely, OneDesk), what this integration can do and how this can help your work and your business. … Read More
The OneDesk November 2016 Release
The OneDesk November 2016 release Here’s a rundown of some of the key changes from the November 2016 release for the OneDesk suite of applications (web application, mobile application, customer portal). The requesters, followers and voters have been overhauled. They … Read More