Catherine Constantinides

New Year’s Resolutions for Organizations

It’s 2013 and it’s time to bring your product development process back into focus by strengthening your product innovation process. Here are a few New Year’s resolutions we hope your team will set: Resolution #1: Involve your customers at ALL stages of product development. Once customer insight is captured at the front end of innovation, […]

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Ideation management with OneDesk

Innovating the ideation management process The product creation process involves many interconnected ideation management activities—from discovering, to understanding and defining ideas and insight, through to turning new prototypes and ideas into sustainable and relevant product requirements. The question to consider is: With various communication and feedback channels available to customers, is it possible for companies

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Challenges in new product development

Understanding the challenges in new product development Being able to address challenges in new product development can really be the difference between long term prosperity and growth of successful organizations. Here at OneDesk we understand these challenges, and recognize their impact at every stage of the product innovation process. We are very excited to premiere

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Wev’e been featured on Business 2 Community!

OneDesk featured on Business 2 Community! We are thrilled to share that we have been featured on Business 2 Community. My recently published article, Four Ways to Improve Customer Engagement in 2013 dishes up some helpful tips for you to integrate into your customer strategy next year. Do you have questions about how OneDesk can

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We’ve been featured on Software for Enterprise!

OneDesk featured on Software for Enterprise We are very happy to announce that we have been featured on Software for Enterprise. Our recently published article, Get Work Done with OneDesk, All-In-One Social Business Software by our resident know-it-all, Kimberley Chan, explores and highlights some of the important elements of OneDesk and takes you through some

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Do we really need product managers?

“Everyone is blissfully happy and nothing could be better.” That’s how Patrick Collison, co-founder of new Start-up, Stripe, describes their work environment. Sounds nice, doesn’t it? <I stumbled across an interesting article on Forbes today. The article is exact copy of Patrick Collison’s response to a question posted on Quora about Stripe, the startup which

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Upcoming webcast: The Rules of Requirements

Exploring the rules of requirements In order to optimize their requirements management process, companies must first understand the key components of requirements management. I recently came across (thanks Cindy F Solomon, for the invite!) a webcast, hosted by ProductMgmt Talk, that I think is definitely worth checking out: The Rules Of Requirements with Product Management

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