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Building product roadmaps with OneDesk

Building product roadmaps: There is an easier way Building product roadmaps, that are data-driven, is the key to tackling all of the challenges and managing expectations during the various stages of development. But, what does this all really mean? Essentially … Continue Reading

New product development insights: Interview with Boris Golden from Pealk

I recently spoke with Boris Golden, Lead Product Manager at Pealk, a great new product out of Paris, France that aims to dramatically simplify the way we engage with professionals on LinkedIn. Boris expressed an interest in OneDesk, specifically to … Continue Reading


Identify gaps in your product strategy

Identify gaps and dysfunctions within your organization We recognize that our customers have unique business needs. That is why we have launched a few different Webinars tracks to help them identify gaps in their product development process: Turning Customer Feedback … Continue Reading

Product owner: What does it take?

Demystifying the role of the product owner in your organization What does a product owner actually do? Is this key role well-defined in your organization? For many teams, the actual responsibilities of a product owner are often unclear. Why is … Continue Reading

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Multichannel customer service: A happy ending

The importance of multichannel customer engagement The social web has rapidly become the preferred channel to engage with customers. As a result, it has become a top priority for many organizations looking to strengthen their customer relationship management strategy. However, … Continue Reading


Data-driven product development: OneDesk

Product-focused, data-driven In last week’s Webinar, I provided a high level overview of OneDesk and some of the ways that it can help product professionals , listen and engage with customers, make better decisions, and take action based on data-driven … Continue Reading

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PLM blog reviews OneDesk

OneDesk featured on Clarity on PLM Jim Brown is the president of Tech-Clarity. Jim is a seasoned expert and analyst in software solutions for manufacturers with a strong focus on Product Lifecycle Management (PLM), Supply Chain Management (SCM), and other … Continue Reading

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Product Manager Meme

The Product Manager Meme   Finally, a meme for the product manager If you have spent any time browsing the social web lately, you have probably seen the “What People Think I Do” memes spreading like wildfire across millions of … Continue Reading


Creating products ain’t easy: Part 2

Creating products in a sea of requests, backlogs, and priorities It is no secret that product teams encounter numerous unexpected or unforeseen challenges while planning out and creating products. They may even find themselves drowning in an endless sea of … Continue Reading

Developing products ain’t easy: Part 1

Developing products is just the tip of the iceberg Product managers are looking for ways to reap the benefits of successful product planning and execution. Yet, despite all of the efforts, navigating the waves of the product development ocean is … Continue Reading