Author Archives: Kim Chan

In a desperate rush to structure product or service-related conversations and get things done faster, more and more companies are turning to enterprise collaboration tools. However, many companies rush to implement collaboration tools without considering many important aspects and without … Read More

Message someone who is not in your contact list OneDesk makes inter-office communication easier. You can send a message to and chat with any OneDesk user, whether they are part of your organization or not. . Who is automatically added … Read More

Monday mornings in the OneDesk office are probably just like any typical mornings in any other office. We greet each other with stories of what we did over the weekend, and express how they are always too short. As the … Read More

Why OneDesk makes managing multiple tasks and issues a breeze The beauty of using OneDesk is that it allows you to easily view all the tasks and issues you are assigned to, in one view. With OneDesk issues and tasks … Read More

In a perfect world, all projects would go smoothly with no hassles. All deadlines would be met every single time. All team members would be always 100 percent focused and aware of all project details. There would be no communication … Read More

We recently received a question from a customer who had concerns about protecting sensitive information to certain members in a project, for example private financial data. Realizing that many of you may be concerned about the same issue, we’re taking … Read More

Tech4PD is a web show that focuses on technology for product development. In each episode, industry analysts Jim Brown (tech-clarity.com) and Chad Jackson (lifecycleinsights.com) hold a debate and present different views on a certain topic related to product development technologies. … Read More

To export requirements, you must first create requirements in a project, or just assign requirements to a project. How to export requirements Go to the project. (1) Go to the requirements application within the project. (2) Make sure you are … Read More

In an era where superior customer service, high-level productivity, performance optimization and quick strategic planning are essential, many organizations are investing in new business technology software. Many businesses though, are reluctant to change. The use of new “2.0” business technology … Read More

We often get asked, “what makes OneDesk’s requirements system unique?” Our requirements system is designed to work whichever type of workflow your company uses, no matter how simple or complex it is. Below are some examples of workflows which OneDesk’s … Read More