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OneDesk Tip: Facilitating Inter-office Communication

Message someone who is not in your contact list OneDesk makes inter-office communication easier. You can send a message to and chat with any OneDesk user, whether they are part of your organization or not. . Who is automatically added … Continue Reading

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The Pope is on Twitter…and We Think That’s Awesome!

Monday mornings in the OneDesk office are probably just like any typical mornings in any other office. We greet each other with stories of what we did over the weekend, and express how they are always too short. As the … Continue Reading

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Managing multiple tasks and issues with easy viewing options

Why OneDesk makes managing multiple tasks and issues a breeze The beauty of using OneDesk is that it allows you to easily view all the tasks and issues you are assigned to, in one view. With OneDesk issues and tasks … Continue Reading

How product managers can boost morale & keep their team focused

In a perfect world, all projects would go smoothly with no hassles. All deadlines would be met every single time. All team members would be always 100 percent focused and aware of all project details. There would be no communication … Continue Reading

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Restricting private user data in OneDesk

We recently received a question from a customer who had concerns about protecting sensitive information to certain members in a project, for example private financial data. Realizing that many of you may be concerned about the same issue, we’re taking … Continue Reading

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The Social Product Development Debate

Tech4PD is a web show that focuses on technology for product development. In each episode, industry analysts Jim Brown ( and Chad Jackson ( hold a debate and present different views on a certain topic related to product development technologies. … Continue Reading

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OneDesk Tips: How to Export Requirements

To export requirements, you must first create requirements in a project, or just assign requirements to a project. How to export requirements Go to the project. (1) Go to the requirements application within the project. (2) Make sure you are … Continue Reading

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Business Technology Software 2.0

In an era where superior customer service, high-level productivity, performance optimization and quick strategic planning are essential, many organizations are investing in new business technology software. Many businesses though, are reluctant to change. The use of new “2.0” business technology … Continue Reading

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OneDesk’s Unique Requirements System

We often get asked, “what makes OneDesk’s requirements system unique?” Our requirements system is designed to work whichever type of workflow your company uses, no matter how simple or complex it is. Below are some examples of workflows which OneDesk’s … Continue Reading

OneDesk’s Project Monitoring Software

OneDesk’s project monitoring software is designed the change the way you keep track of your projects, tasks, issues, and even help desk tickets and feedback. All of OneDesk’s applications are connected and encompassed with a layer of social collaboration features … Continue Reading