At OneDesk, we believe in listening to customers and always encourage organizations to do so. We take all customer feedback and ideas into consideration and do our best to provide the best customer experience based on the information we receive from customers. Thanks to our customers, OneDesk’s bug manager was born. Before the bug manager […]
Ways to track communication in OneDesk Many organizations are finding it challenging to track communication within the company. Any manager or project leader knows that in order to for projects to go smoothly, seamless communications is the key. Therefore, many organizations are revising their strategies of planning, implementing, monitoring, reviewing, and above all, tracking communication
The ability to set and customize your project status in OneDesk facilitates project and product management, as it keeps the whole team updated on the project or item during each stage. OneDesk also automatically triggers different project statuses and workflows based on which project status is set; this helps bridge the gap between executives, QA,
At OneDesk, we understand that maintaining a prioritized IT task list can be challenging. We often hear IT companies and project managers that when it comes to managing an IT task list, many IT companies either don’t have the right staff working on the tasks or don’t follow standard project management processes. This results in
OneDesk’s task system is unique as it allows you to track, manage and resolve issues and tasks in one combined view. This means that you have the ability to combine agile defect tracking with more traditional longer-term project management in a single application. On top of that, planning your tasks and issues in OneDesk’s task
Projects cost analysis: Helps prevent problems When carried out early-on, projects cost analysis, planning, estimation and tracking help prevent problems during any project’s lifecycle. OneDesk offers several features that helps with the projects cost analysis and estimation processes. Here’s a quick overview: Project cost planning and estimation Plan out your project costs by entering a
Keeping steady PM practices during process changes In today’s extremely competitive economic environment process changes within an organization cannot be avoided. Many organizations experience a high rate of process changes which leads project managers to wonder how they can keep ensuring good project management practices amidst all the chaos? We at OneDesk understand the need
Tips to leading a big or dispersed project team As an effective project leader, it’s your job to ensure all members of the project team always have access to all information pertaining to the project in question. This can be especially challenging if the project team is big, or if the project team is dispersed
OneDesk: A flexible requirement system OneDesk’s requirement system allows product teams to leverage different requirement workflow statuses and easily manage their requirements. Every organization had their preference as to what type of requirement system they prefer to work with. Some may only need a requirement system that supports a simple requirements workflow, while others may
Every project manager knows there are consequences to underestimating project durations. It’s logical – when projects unforseeably take longer than estimated, it can trigger a series of setbacks, including causing the project to go over-budget. OneDesk allows you to estimate task and project durations, and get real-time updates on how they are actually progressing. How