An Efficient Innovation System

OneDesk’s Innovation System: Easy, efficient, and results-driven If you’re looking for an innovation system that’s not only easy-to-use, but facilitates the idea gathering and implementation processes for the entire organization, OneDesk’s ideas and innovation system might be the solution for … Continue Reading

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Task management technique: Setting start and end dates

Task management with OneDesk: How to set project start and end dates These days, more and more organizations are turning to web-based task management applications in order to save time working on various aspect of task management, including setting or … Continue Reading

OneDesk’s Task Management Application

OneDesk’s Task Management Application: Unique We are often asked, “What makes OneDesk’s task management application unique?” Since we launched in OneDesk two years ago, our task management application has evolved. It started out as an application that businesses can use … Continue Reading


How to Use OneDesk’s Feedback Application

How to use OneDesk’s Feedback Application OneDesk’s feedback application helps you manage all feedback that is sent to your organization in one place. In this short video, we teach you how to navigate through OneDesk’s feedback application, how to create … Continue Reading

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Customer handling tips from OneDesk

Customer handling is not always an easy task. In order for your business to gain competitive edge over your competitors, an effective customer handling process is crucial. With the right customer handling process, you can turn difficult customers into your … Continue Reading

Social mention tracking with OneDesk

The value of a social mention If your organization is not paying attention to to any social mention about your company, industry, products, services, or competitors, you might want to think about doing that. Leveraging social mentions is an effortless … Continue Reading

Five Software Requirements Process Facilitation Tips

Having an efficient software requirements process is crucial to your development process. Before working on any requirements, it’s important to ensure that they are all clear, accurate and complete. This way, you can be sure that the requirements you choose … Continue Reading

Tackling your issue list with OneDesk

The trick to resolving your issues quickly is to first be able organize your issue list so that you can have an easier time tracking them. When there are a lot of issues on your list, an excel sheet just … Continue Reading

OneDesk Introduces a New Way to Get up and Running Quickly (Press Release)

Role-Specific On-Ramp Allows Users to Easily Navigate across a Unified Product Platform MONTREAL, May 23, 2012– OneDesk Inc., provider of the world’s first all-in-one customer-centric solution for innovators, engineers, marketers, support, and product managers, is pleased to announce the addition … Continue Reading

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Task tool tip: Uploading CSV files

Task tool spotlight: Using the tools button to upload CSV files The “tools” button is one OneDesk’s most popular features. When it comes to managing projects and tasks, this task tool can save you many hours of work. Imagine needing … Continue Reading