For product and project managers, project milestones are important to keep track of. Project milestones are tasks of zero duration that mark a significant achievement in the task or project. One of the best ways to keep track of how … Read More
Author Archives: Kim Chan
An Efficient Innovation System
OneDesk’s Innovation System: Easy, efficient, and results-driven If you’re looking for an innovation system that’s not only easy-to-use, but facilitates the idea gathering and implementation processes for the entire organization, OneDesk’s ideas and innovation system might be the solution for … Read More
Task management technique: Setting start and end dates
Task management with OneDesk: How to set project start and end dates These days, more and more organizations are turning to web-based task management applications in order to save time working on various aspect of task management, including setting or … Read More
OneDesk’s Task Management Application
OneDesk’s Task Management Application: Unique We are often asked, “What makes OneDesk’s task management application unique?” Since we launched in OneDesk two years ago, our task management application has evolved. It started out as an application that businesses can use … Read More
How to Use OneDesk’s Feedback Application
How to use OneDesk’s Feedback Application OneDesk’s feedback application helps you manage all feedback that is sent to your organization in one place. In this short video, we teach you how to navigate through OneDesk’s feedback application, how to create … Read More
Customer handling tips from OneDesk
Customer handling is not always an easy task. In order for your business to gain competitive edge over your competitors, an effective customer handling process is crucial. With the right customer handling process, you can turn difficult customers into your … Read More
Social mention tracking with OneDesk
The value of a social mention If your organization is not paying attention to to any social mention about your company, industry, products, services, or competitors, you might want to think about doing that. Leveraging social mentions is an effortless … Read More
Five Software Requirements Process Facilitation Tips
Having an efficient software requirements process is crucial to your development process. Before working on any requirements, it’s important to ensure that they are all clear, accurate and complete. This way, you can be sure that the requirements you choose … Read More
Tackling your issue list with OneDesk
The trick to resolving your issues quickly is to first be able organize your issue list so that you can have an easier time tracking them. When there are a lot of issues on your list, an excel sheet just … Read More
OneDesk Introduces a New Way to Get up and Running Quickly (Press Release)
Role-Specific On-Ramp Allows Users to Easily Navigate across a Unified Product Platform MONTREAL, May 23, 2012– OneDesk Inc., provider of the world’s first all-in-one customer-centric solution for innovators, engineers, marketers, support, and product managers, is pleased to announce the addition … Read More