I learned some of the most valuable customer service lessons from Santa Claus. Back when I was a student, I worked at a local mall during the holiday season as one of Santa’s elves. My job was, as they put it, “simple.” All I had to do was introduce children to Santa, and snap beautiful […]
There’s an ongoing debate on whether Agile really is the best methodology to follow to maximize product development. The use of Agile is constantly increasing. At the beginning of 2013, we took a look at the 2012 CHAOS report and observed that the number of organizations that planned to implement agile development in future projects
Today’s date is 11/12/13. Project leaders are most likely hoping that this is a good omen, and that everything will go in order. Unfortunately, whether things go in order in under the project leader’s control. It’s a no-brainer – the key to getting a good start on anything is organization. So, in honor of today’s
You asked, we listened. You may have noticed that we have been making changes to OneDesk over the past few weeks. That’s because we believe customers always come first and always do our best to meet their needs. Hence, we have introduced a new roadmap application, available in our product management suite. The new roadmap
There are many things that make a product successful. The quality of the product, customer demand, and market position are all things that every company knows they should focus on in order for their product to be successful. One thing that companies often overlook, is that the product launch also contributes to a product’s success.
Picture this scenario: A new project begins and you and your team are off to a good start. Resources have been planned, assignments have been assigned, deadlines have been set, and everyone’s ready to work. All of the sudden, the project changes and you find yourself reorganizing everything. With efficient teamwork, most obstacles can be
OneDesk’s Project and Portfolio Management Software allows you to create projects and share them internally or externally. Then, create sub-projects to create hierarchy and organize products, releases, projects, and teams. To get to OneDesk’s project and portfolio management software, click on the manage projects and portfolios button at the top-left of the interface (circled in
For teams who are looking for an alternative to Microsoft Project, OneDesk offers a unique solution. OneDesk Project Management was designed to cater the needs of teams who wish to work on MS project files collaboratively. Simply import your .mpp or .mpt files into OneDesk. Then, you’ll be able to share them with your team
Microsoft Project Alternative: OneDesk Project Management More
One of the most common questions we get is “What makes OneDesk unique?” Since OneDesk is a suite of applications, there are several features that are unique to our software. Here are the top ones. OneDesk’s Most Unique Software Features Seamless integration All of OneDesk’s applications are connected, which makes for seamless integration. How? Information
Without requirements, It’s hard to build the right product. Hence the requirements gathering, or “elicitation” process needs to be as complete as possible. In order to gather requirements from a multitude of sources, different approaches and techniques must be applied. Here are some of our favorite requirements gathering techniques: Hold facilitated requirements gathering sessions Bring