Customer service strategies – modern ones

Move over traditional customer service strategies As a result of today’s competitive economy, it is imperative for businesses to come up with customer service strategies that will allow them to retain their customers and keep their business ahead of the … Read More

Loyalty software: Wins customers over

Customer loyalty is all about attracting the right customer, getting them to buy often and in higher quantities and bring you even more customers. Thus, building customer loyalty is the key to increasing business profitability. Recognizing this, many companies are … Read More

Innovative business: Make yours one

In light of April Fool’s day, we thought we’d share some fun information about innovative businesses. Coming up with innovative business ideas There are many debates to what constructs an innovative business. The most popular definition of an innovative business … Read More

Business innovation: Reaching out

What is business innovation? Business innovation is the process of reinventing your business and adapting new business models, new management techniques, new technologies, and new forms of stakeholder participation in order to build a stronger and more profitable business. A … Read More

Innovative Products: Rewarding

Why it’s important to develop innovative products According to, “Innovation is one of the most important aspects for the growth of an organization to excel ahead in competition, unless there is innovation a company cannot command respect and recognition, … Read More

Innovation as a service: A new concept

It’s no secret that the business world is becoming increasingly competitive. Therefore, what is your company doing in order to keep up with the ever-changing trading environment? In an attempt to stand out from their competitors and deliver products or … Read More

Customer relationship systems: Innovative

In a previous blog post entitled CRM System: Helpful, but complex, we talked about how companies can benefit from using customer relationship systems. We mentioned CRM tools help businesses get organized and develop relationships with customers, and how they facilitate … Read More

Innovator: Become one

A quick quiz about an innovator: Who is Tim Burners Lee? What is an innovator? Wikiepedia defines this term as “a person or an organization who is one of the first to do something and often opens up a new … Read More

Open innovation: Structuring businesses

With the business world becoming more competitive than ever, you’ve most likely started researching ways to drive business growth and outperform your competitors. We’d like to share a method that we believe will help your business succeed – open innovation. … Read More

Product lifecycle management: Challenging

Product lifecycle management is the process of managing the entire lifecycle of a product. This involves managing all data relating to the design, production, support, sale and bringing the product to market. Successfully managing this process is rarely a smooth … Read More