Kim Chan

Collaboration Skills: 5 Tips to Developing Them

In an age where it is especially important for companies to get work done faster than their competitors, good collaboration skills are crucial. Some people are natural collaborators, while others prefer to work independently. Nonetheless, there is always room for development. Here are a few easy ways of developing collaboration skills: Ensure effective communication Without […]

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Improving Communication with Customers

The trick to maximizing customer loyalty, that is, gaining repeat customers, lies within how well your company services them. The trick to great customer service? Making your customers feel like you really care about them. It’s a no-brainer, and therefore, it makes perfect sense that all companies should be aware of their customer communication techniques.

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Training Plans: Consider Different Skill Levels

In today’s modern business environment, it’s important for organizations to have structured training plans and change management procedures in place. After all, they are bound to face changes more often and more rapidly than ever. When developing training plans and change management procedures, many project teams underestimate one important thing. Below, Rob Prinzo, whom many

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The Product Owner Is Your Best Customer, a PM Learns

Project Management Lesson Learned: The Product Owner Is Your Best Customer In Scrum, the product owner is responsible for writing customer-centric user stories, and other items, prioritizing them, and making sure they get added to the backlog. It’s important for every company to listen to the voice of the customer, but some may also forget

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