Collaboration Skills: 5 Tips to Developing Them

In an age where it is especially important for companies to get work done faster than their competitors, good collaboration skills are crucial. Some people are natural collaborators, while others prefer to work independently. Nonetheless, there is always room for … Continue Reading

Management vs. Leadership

We at OneDesk are committed to helping organizations work more efficiently. While we are always happy to give advice on how to do improve your business procedures with the help of technology, we are always quick to say that software … Continue Reading

Collaboration Quotes: Our Top 10

“No matter what accomplishments you make, somebody helped you.” – Althea Gibson As much as we may like to take the lead on projects and in the end, claim that we made it a success, we must remember that we … Continue Reading

Improving Communication with Customers

The trick to maximizing customer loyalty, that is, gaining repeat customers, lies within how well your company services them. The trick to great customer service? Making your customers feel like you really care about them. It’s a no-brainer, and therefore, … Continue Reading

OneDesk Users vs. Customers

There are two versions of OneDesk: The free trial version, and the Pro version. The free trial includes all features the Pro version does. The only difference between the two is that the number of projects that can be created … Continue Reading

Training Plans: Consider Different Skill Levels

In today’s modern business environment, it’s important for organizations to have structured training plans and change management procedures in place. After all, they are bound to face changes more often and more rapidly than ever. When developing training plans and … Continue Reading

Estimating Costs for Agile Projects

I previously wrote a post entitled Waterfall vs. Agile in which I posted two charts comparing the success rates of both methodologies. A reader named Mark recently commented and asked a question concerning how to initially estimate the cost of … Continue Reading

Save Projects by Being Open and Adaptable

Save Projects by Being Open and Adaptable Knowing how to save projects when they are in trouble can be a useful skill. However, many project managers only learn how save projects on-the-spot, when they find themselves in a situation where … Continue Reading

Similar Idea Recognition with OneDesk

We often get asked by our customers whether OneDesk allows users to recognize similar ideas as it would help avoid duplicates and increase productivity by keeping similar ideas grouped together. There are several ways in which you can recognize similar … Continue Reading

The Product Owner Is Your Best Customer, a PM Learns

Project Management Lesson Learned: The Product Owner Is Your Best Customer In Scrum, the product owner is responsible for writing customer-centric user stories, and other items, prioritizing them, and making sure they get added to the backlog. It’s important for … Continue Reading