Kim Chan

We’ve said it across our blogs, in our demos, and during our webinars – great customer service is the key to a successful business. As the business world becomes more and more competitive, there is no excuse to not deliver exceptional customer service. To prove our point, as well as to entertain you, we’ve put […]

All project managers undoubtedly go through stressful projects. Thus, it is always good to know when things are getting out of hand, and what you can do to eliminate unnecessary stress. Soma Bhattacharya is an Agile Transformation Consultant at Xebia in Hyderabad, India. With years of experience in project management, Soma admits that she was

With the corporate world growing more and more competitive, organizations are looking into revamping their business and production processes. In the search of the best one, most seem to get inundated by slur a new vocabulary and industry buzzwords. Waterfall, scrum, lean, agile – what do they all mean? I previously wrote this post in

In today’s hectic workforce, it’s almost a given: You will deal with chaotic schedules and work on projects which you really wish would end sooner than later. You can choose to run away from the project and walk away with nothing, or you can stick to it and learn many valuable things. Peter Taylor, also

We all have favorite quotes or at least words we like to live by. Knowing how hectic days can be in the product management world, we thought we would compile some quotes that might inspire product managers to do the best they can. Just for fun, we also listed our top five “S*** Product Managers

When a project fails, it can be very discouraging. All project managers undoubtedly have ups and downs. However, it is up to them to make what they can out of these situations and turn them into a learning experience. Every mistake leads to learning experiences that leads to others. Robert Kelly, co-founder and managing partner

While OneDesk is not specifically a Scrum or Agile tool, it was certainly designed with these development methodologies in mind. How to Use OneDesk During All Stages of Scrum Development Backlog refinement Create a Project that only the contains the Requirements application. Name the Project “Backlog.” You may choose to rename the requirements application to

“Honesty is the best policy.” This saying, made famous in Benjamin Franklin’s Poor Richard’s Almanac, has provided many with a motto to live by, as well as something they can use to educate and inspire others. In today’s “Lesson Learned” Henry Chuks tells us about how he learned about the value of this saying from

Happy Fourth of July to all our friends and customers in the US! On this day in 1776, the Declaration of Independence was signed, giving birth to a newly independent nation of 2.5 million people. Today, Independence Day is celebrated by millions every year. It’s a celebration that has come to be associated with parades,

“Prepare for the unknown by studying how others in the past have coped with the unforeseeable and the unpredictable.” These words were once spoken by George S. Patton, a general who is best known for his command of the Seventh United States Army, and later the Third United States Army, in the European Theater of