How engineering firms use OneDesk to track customer tickets and projects

As with any business that serves customers, engineering firms need to have the ability to track the work that they do at the request of their customers and for projects. As a project manager, you need to enable your engineers … Read More

Achieving Customer Success with OneDesk

This article is part of an ongoing series where I discuss how a particular customer in a specific industry uses OneDesk. For any company to be successful, they need to have customers. While it’s important to always acquire new customers, … Read More

Using OneDesk for office IT departments

This article is part of an ongoing series where I discuss how a particular customer in a specific industry uses OneDesk. There comes a time in any medium or large-sized company’s lifetime in which they will need to build out … Read More

Planning Ahead

The start of any new project brings a rush of emotions with it: excitement, hope, exhilaration. There’s always a chance that your project could revolutionize the world, or bring you fame and fortune. However, on the flip side, there’s a … Read More

gig economy

Project management in the Gig Economy

Project management in the Gig Economy When overseeing a business, innovation is the name of the game. We are currently living in a gig economy, where anyone can take on gigs to make money whenever their schedule allows. Gigs are … Read More

project management

A Project Should Be a Playground, Not a Battlefield

A Project Should Be a Playground, Not a Battlefield With so many technologies available to us, it’s become easy to take fresh ideas and turn them into real, concrete projects. Oftentimes, these start as passion projects, which have a lot … Read More

talent management

Let your project management help you with talent management

Let your project management help you with talent management The concept of project management focuses around the organization of tasks, from the assignment of them down to the timeline of completion. Because projects are temporary endeavours, you need to use … Read More

Project Management Must Haves 05: Project Quality

Project Management Must Haves 05: Project Quality Over the course of this series of articles, we’ve gone over a whole bunch of project management areas, and now you are confident in dealing with project integrations, scope, time, and cost. In … Read More

project cost

Project Management Must Haves 04: Project Cost

Project Management Must Haves 04: Project Cost In this fourth installment of our mini-series focused on crucial project management topics, we look at project cost and how to manage it. Aside from time, cost is one of the most important … Read More

project timing

Project Management Must Haves 03: Project timing

Project Management Must Haves 03: Project timing The third article in our mini-series revolves around the ever-crucial element of timing. In the world of project management, timing is everything. Time is one of the factors that makes projects what they … Read More