Victoria Louie

How Religious Organizations use OneDesk for Project Management, Service Desk and Asset Management

This article is part of an ongoing series where I discuss how a particular customer in a specific industry uses OneDesk. When it comes to tracking work, there are no limits as to what kind of organization would find OneDesk useful. One client came to us looking for a solution to multiple problems: service desk, […]

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How one web developer uses OneDesk to track tasks & updates across many websites

This article is part of an ongoing series where I discuss how a particular customer in a specific industry uses OneDesk. Whether you’re a one-person development team in a larger company or one of several developers in a development-focused workshop, you need to consider how to track your work in a meaningful way. It doesn’t

How one web developer uses OneDesk to track tasks & updates across many websites More

How a non-profit uses OneDesk to manage their customer communications

This article is part of an ongoing series where I discuss how a particular customer in a specific industry uses OneDesk. Although non-profit organizations aren’t generally seen as businesses or companies, that does not negate the fact that the teams making up the organization must communicate with customers. As with any work, these communications need

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Microsoft Solutions Provider uses OneDesk

This article is part of an ongoing series where I discuss how a particular customer in a specific industry uses OneDesk. At OneDesk, we offer clients flexibility so they can integrate sound project management processes into their existing systems, whether they focus on support or project work. One of our clients came to us wanting

Microsoft Solutions Provider uses OneDesk More

How professional services organizations use OneDesk to manage their projects and stay on track

This article is part of an ongoing series where I discuss how a particular customer in a specific industry uses OneDesk. When your team is responsible for a multitude of customers, you need to ensure your clients’ needs are met at all times. It’s inevitable that systems and products face issues from time to time,

How professional services organizations use OneDesk to manage their projects and stay on track More

How engineering firms use OneDesk to track customer tickets and projects

As with any business that serves customers, engineering firms need to have the ability to track the work that they do at the request of their customers and for projects. As a project manager, you need to enable your engineers to do what they love to do, while tracking their work, and keeping them free

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Planning Ahead

The start of any new project brings a rush of emotions with it: excitement, hope, exhilaration. There’s always a chance that your project could revolutionize the world, or bring you fame and fortune. However, on the flip side, there’s a much higher chance that your project could fail somewhere along the way. Every project incurs

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