How A Software Company Uses OneDesk To Manage Internal Operations & Customer Requests

Businesses specialized in development, deployment, and maintenance of software products are currently experiencing a commendable market boom. It is undoubtedly the prime of the industry. In this age of technological advancement, the software is the soul of every computing device … Read More

College-Case-Study

In this day and age, even smaller institutions need some way to track their work, whether they are projects or support requests. At the heart of every college or university is the administration department, who ends up serving as the … Read More

OneDesk Case Study: A university charitable organization

Charitable organizations can be complex institutions. On first blush, many of these kinds of organizations might seem to only be focused on marketing and finance, but with everything increasingly moving online, more avenues are opened up for work done on … Read More

Install the OneDesk customer widget on your WordPress website

OneDesk provides three customer-facing apps that you can place on your website to begin interacting with your customers. The widget offers the following applications: Messenger: This application allows customers to engage in real-time conversations with agents. Portal: This application allows … Read More

Putting the OneDesk customer apps on your website

OneDesk includes three real-time customer-facing apps that you can use to interact with your customers, and provide them with an interface access to their tickets and discuss them with you. The customer apps also acts as a knowledge base where … Read More

How a Human Resource Management Company Uses OneDesk

How a Human Resource Consulting Company Uses OneDesk to Coordinate internal Operations and Support customers The human resource is undoubtedly the most crucial element in the entrepreneurial process, so much so that a measure of how well a company manages … Read More

How an Advertising agency uses OneDesk to manage advertising campaigns and customer communication with small and local businesses.

In the world of business, getting your company’s name and brand out there can be main the reason your business succeeds or flounders. Even small and local businesses need to grow their presence in their communities, whether they are banner … Read More

Some small, often-requested features that you have been waiting for

We often get requests for small features that are not deal-breakers for our customers but would definitely make their lives easier. Individually they are not big enough to merit a blog post, but put them together and they make a … Read More

How a cash automation technology company uses OneDesk to manage its operations

Collaborative work is a necessity in specific industries. Software development companies and tech-based solution providers are not exceptions. The average software development company pools together the skills, experience, and expertise of multiple developers, project managers, and systems designers to make … Read More

How a Publishing Company uses OneDesk to Organize its Internal Teams

Information drives the modern world, and media companies are at the center of it all. These companies are responsible for curating content, improving it, and laying it out in diverse forms. They engage in a rigorous search for data and … Read More