What is team innovation? Team innovation is the collective efforts of team members working together to provide solutions to the product development process. Transforming a concept into a successful and

Why it’s important to develop innovative products According to BusinessMantra.net, “Innovation is one of the most important aspects for the growth of an organization to excel ahead in competition, unless

Who drives product innovation? They are tweeting, liking, sharing, linking and checking-in–the social customer spends a lot of time online interacting and talking about a vast variety of products and

It’s no secret that the business world is becoming increasingly competitive. Therefore, what is your company doing in order to keep up with the ever-changing trading environment? In an attempt

Why organizations need to manage customer feedback In order to derive the maximum benefit from customer feedback you need to have an effective process to solicit, collect and use valuable

In a previous blog post entitled CRM System: Helpful, but complex, we talked about how companies can benefit from using customer relationship systems. We mentioned CRM tools help businesses get

Defining the “organization-customer interface” The “organization-customer interface” refers to the dynamic exchange of information between the customer and a company. In recent years, the “organization-customer interface” has undergone major transformation

A quick quiz about an innovator: Who is Tim Burners Lee? What is an innovator? Wikiepedia defines this term as “a person or an organization who is one of the

What is ideation? There are many definitions of this term swirling around the web and of course this may make it much harder to get a firm, fundamental grasp on

With the business world becoming more competitive than ever, you’ve most likely started researching ways to drive business growth and outperform your competitors. We’d like to share a method that