The OneDesk Blog

 

Catch up on new features, tips on how to use OneDesk, and much more.

Help Desk Best Practices

Using “best practices” is the most efficient way of getting things done, and improving your organization. Employing best practices will give you no choice but to evaluate your company’s current

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Creating a Requirements Management Strategy

Having a requirements management system is the key to building the right product efficiently. Requirements management can save your company from going over-budget, losing time, and even embarrassing product recalls.

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Getting product input from your customers

There is no denying that Customer satisfaction directly influences your organization’s bottom line. Therefore, only companies that have a proper strategy and system in place, to capture customer feedback will

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Estimating project costs isn’t always easy

Estimating project costs: No laughing matter? There are various tools out there to help you to develop cost estimates for your project’s resources and tasks. However, obtaining realistic cost estimates,

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Management vs. Leadership

We at OneDesk are committed to helping organizations work more efficiently. While we are always happy to give advice on how to do improve your business procedures with the help

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Product Iteration vs Innovation

Product iteration vs innovation: Apples and watches Like many tech enthusiasts out there, I have been closely following the conversation happening around Apple and Samsung lately. For those of you

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Collaboration Quotes: Our Top 10

“No matter what accomplishments you make, somebody helped you.” – Althea Gibson As much as we may like to take the lead on projects and in the end, claim that

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