integrate TFS VSO helpdesk

A helpdesk platform integrated with TFS / VSO

A helpdesk platform integrated with TFS / VSO We at OneDesk offer an all-in-one cloud based application that handles project management, product management and helpdesk or customer feedback. This application offers a variety of possible integrations with various other applications … Read More

Leads retention capture lead

A few ways how to better capture and retain leads

A few ways how to better capture and retain leads Anyone in marketing or sales knows this: Leads are the key. It’s in the amount you have, the amount you gather, the quality of them and above all, in their … Read More

Trello OneDesk

Outgrowing Trello – 4 Reasons you should consider moving on

Outgrowing Trello – 4 Reasons you should consider moving on So you’ve been using Trello for a long time now. You’ve carded your way through tasks, issues and projects and your business has been growing. It might be time to move … Read More

Mobile Application App

Why you should look for platforms with a Mobile Application

Why you should look for platforms with a Mobile Application In this day and age, a business needs to run with the times. And the times are fast. This means that when out shopping for good platforms for your business, … Read More

Helpdesk project management

When Helpdesk meets Project Management

When Helpdesk meets Project Management Project management and Helpdesk services, two key components of any business, rarely interact as many times as they should. It’s more often than not left to the manual labour of individuals within separate departments. This … Read More

Product Presentation

5 Easy Hacks to a Good Product Presentation

5 Easy Hacks to a Good Product Presentation In 2016 a product manager’s job is increasingly demanding, as rapid technological advances mean new product roll-outs and updates are more frequent than ever before. This means a correspondingly large volume of … Read More

Project timelines

Timelines – 3 ways how they can increase business productivity

3 ways project timelines can increase business productivity Team projects are a great concept. Pool your colleagues’ diverse talents and skill sets, increase productivity and learn from some valuable skills from your team mates. What could go wrong?  How about … Read More

customer service

Customer Service – 3 simple rules to fulfill your obligations

Customer service – 3 simple rules to fulfil your obligations Product planning and implementation can be a haze of deadlines, bottom lines and targets. It’s often too easy to lose sight of the customer, but customer centricity should always be … Read More

New Release – OneDesk July 2016

Get ready folks this is a big one! The July 2016 release of OneDesk has a lot of new features and changes that you’ve been clamoring for. In this release we’ve got an improved UI, Service Level Agreements management and … Read More

New Release – OneDesk May 2016

We’ve received a lot of good feedback from you, our customers, about how to improve OneDesk and as a result a few new features and changes in this month’s release that we are hoping you will like! This month we … Read More